Sr. Quality Evaluator job opportunity at Concentrix.

Home Jobs In India Tag: Job Sr. Quality Evaluator position at Concentrix


DatePosted 8 Days Ago bot
Concentrix Sr. Quality Evaluator
Experience: General
Pattern: full-time
Country:
apply Apply Now
Salary:
Status:

Job

Copy Link Report
degreeOND
loacation IND Bangalore - MTP Karle 5th, 6th, 7th Floors, India
loacation IND Bangalore ..........India

Job Title: Sr. Quality Evaluator Job Description Designation: - Sr Quality Evaluator ROLE: - Sr Quality Evaluator LOCATION: -Bangalore YEARS OF EXPERIENCE: - 3+ Years Concentrix is a technology-enabled global business services company specializing in customer engagement and improving business performance. We partner with ambitious, progressive executives around the world to future-proof their business and stay ahead of the competition and meet customer expectations. • Role and Key Responsibilities: • Ability to deliver feedback confidently with clarity • Passion for specific work types, including knowledge of internal and external tools; and sources of information • Ability to deliver feedback confidently with clarity • Willingness to learn new processes, skills and techniques. • One more year of experience in conducting quality reviews or as a Subject Matter Expert in the specific work type. Desired Skills:- • Strong presentation and facilitation skills • Strong attention to detail • Time management and organizational skills • Communication and interpersonal skills; ability to work across departments and levels and drive common goals / objectives • Candidate should be from International Banking background – worked for US / UK / EMEA market • Should have worked in Chat / Voice support (Preferably Chat) • Experience in AML Transaction Monitoring or Fraud Investigation is a must. • Excellent written and verbal communication skills. • Knowledge of Banking / Financial Services / Fraud Investigation / Anti Money Laundering (AML) shall be an added advantage. • Evaluate Chats & Transactions processed by game changers. • Provide proven ideas/methods to advisors for call improvement. • Participate in internal/external calibrations. • Perform Root Cause Analysis on identified defects Educational Qualification: Graduate Disclaimer: 'Neither Concentrix nor any authorized 3rd party who assist with our recruitment process, ever ask candidates for ‘recruitment’, ‘processing’ or any other kind of fees in exchange for offer letters from Concentrix. Offer letters and other recruiting correspondence from Concentrix are printed on Concentrix letterhead with authentic signatures of appropriate Concentrix authorities. Location: IND Bangalore - MTP Karle 5th, 6th, 7th Floors Language Requirements: Time Type: Full time If you are a California resident, by submitting your information, you acknowledge that you have read and have access to the Job Applicant Privacy Notice for California Residents

Other Ai Matches

PWD Hiring - Baguio 2025 Applicants are expected to have a solid experience in handling Job related tasks
Change & Productivity Manager Applicants are expected to have a solid experience in handling Job related tasks
Senior Specialist, Renewal Sales (South Korea) Applicants are expected to have a solid experience in handling Renewal Sales (South Korea) related tasks
Portuguese-speaking Customer Service Advisor Applicants are expected to have a solid experience in handling Job related tasks
Junior O2C Specialist (Dutch-speaking) – Med Equipment Project Applicants are expected to have a solid experience in handling Job related tasks
Hebrew Game Changer - Sales Advisor Applicants are expected to have a solid experience in handling Job related tasks
Ilo-Ilo iRecruit Engage 2025 Applicants are expected to have a solid experience in handling Job related tasks
Conserje Applicants are expected to have a solid experience in handling Job related tasks
Representative, Operations (Associate, GBO Deposits) Applicants are expected to have a solid experience in handling Operations (Associate, GBO Deposits) related tasks
Superviseur télévente (F/H) expérimenté en assurances - Rabat - Français Applicants are expected to have a solid experience in handling Job related tasks
Customer Service Representative (Bilingual: Arabic / English) - Irbid Applicants are expected to have a solid experience in handling Job related tasks
Specialist, Sales Development - Bilingual Applicants are expected to have a solid experience in handling Sales Development - Bilingual related tasks
Inside Sales Account Manager Lead Applicants are expected to have a solid experience in handling Job related tasks
Cyberwest iRecruit Engage 2025 Applicants are expected to have a solid experience in handling Job related tasks
Customer Service Representative- Automotive (On-Site) Applicants are expected to have a solid experience in handling Job related tasks
Inside Sales Representative - German Speaker - On-site TT02 Applicants are expected to have a solid experience in handling Job related tasks
Microsoft O365 & SCIM Team leader Applicants are expected to have a solid experience in handling Job related tasks
Team Leader - Operations (Vietnamese) Applicants are expected to have a solid experience in handling Job related tasks
BP CDO 2025 Applicants are expected to have a solid experience in handling Job related tasks
BP Cebu IT Park 2025 Applicants are expected to have a solid experience in handling Job related tasks
Bacolod iRecruit Engage 2025 Applicants are expected to have a solid experience in handling Job related tasks
Advisor I, Customer Service – Mandarin Applicants are expected to have a solid experience in handling Customer Service – Mandarin related tasks
Sales Manager Applicants are expected to have a solid experience in handling Job related tasks