Customer Service Rep – Tax (Seasonal, Remote) job opportunity at Concentrix.

Home Jobs In United States Of America Tag: Remote) Customer Service Rep – Tax (Seasonal, Remote) position at Concentrix


DatePosted 27 Days Ago bot
Concentrix Customer Service Rep – Tax (Seasonal, Remote)
Experience: 1-years
Pattern: full-time
Country:
apply Apply Now
Salary:
Status:

Remote)

Copy Link Report
degreeDiploma
loacation USA, OH, Work-at-Home, United States Of America
loacation USA, OH, Work-..........United States Of America

Job Title: Customer Service Rep – Tax (Seasonal, Remote) Job Description JOB DESCRIPTION The Customer Service Rep – Tax (Seasonal, Remote) works from home and interfaces with customers via inbound/outbound calls and/or via the Internet. This position provides customer service support and resolution of routine problems and questions regarding client's products and/or services. (We accept applications for this position on an ongoing basis. Military veterans are encouraged to apply.) A NEW CAREER POWERED BY YOU Are you looking for a “work from home” career change with a forward-thinking global organization that nurtures a true people-first, inclusive culture and a genuine sense of belonging? Would you like to join a company that earns “ World’s Best Workplaces ,” “ Happiest Employees ,” and “ Best Companies for Career Growth ” awards every year? Then a remote Customer Service Representative position at Concentrix is just the right place for you! As a remote Customer Service Rep – Tax (Seasonal) , you’ll join an organically diverse team from 70+ countries where ALL members contribute and support each other’s success and well-being, proudly united as “game-changers.” Together, we help the world’s best-known brands improve their businesses through exceptional customer experiences and tech-powered innovation. And due to continued growth, we’re looking for more talented game-changers to join our purpose, people as passionate about providing outstanding customer service experiences as we are. CAREER GROWTH AND PERSONAL DEVELOPMENT This is a great “work from home” opportunity that will allow you to reimagine an all-new career journey and develop “friends for life” at the same time. We’ll give you all the training, technologies, and continuing support you’ll need to succeed. Plus, at Concentrix, there’s real career (and personal) growth potential. In fact, about 80% of our managers and leaders have been promoted from within! That’s why we offer a range of FREE Learning and Leadership Development programs designed to set you on your way to the kind of career you’ve always envisioned. WHAT YOU WILL DO IN THIS ROLE  As a Customer Service Rep – Tax (Seasonal) working from home, you will: Provide inbound customer support using a call flow guide Help customers resolve basic technical issues Track, document, and retrieve information in databases Offer additional products and/or services Deliver expert customer experiences…with a smile. YOUR QUALIFICATIONS Your skills, integrity, knowledge, and genuine compassion will deliver value and success with every customer interaction. Other qualifications for our Customer Service Rep – Tax (Seasonal) (Remote) role include: 1+ year of customer service experience Open availability (this is a seasonal position) A high school diploma or GED A quiet, distraction-free environment to work from in your home Proficiency in fast-paced multi-tasking Eagerness to learn new technologies Strong computer navigation skills and PC knowledge A desktop or laptop to complete PC and internet testing Computer Requirements: Bring your own device – This position does not loan equipment Device must be a desktop or laptop computer (No Macs, Chromebooks, iPads, tablets, mobile phones, etc.) Operating System: Windows 11+ RAM: 8GB or higher Processor: Intel i5/AMD Ryzen 5 or higher Internet Requirements: DSL, Cable, or Fiber connection (Satellite and Wireless/Hotspots are not acceptable) Speeds: 10 mbps download and 3 mbps upload or higher While working, you will be required to hardwire with an ethernet cable High Speed internet (no wireless/hotspots or satellite) and a smartphone Must reside in the United States and have a valid U.S. address for residence WHAT’S IN IT FOR YOU One of our company’s Culture Beliefs says, “We champion our people.” That’s why we significantly invest in our game-changers, our infrastructure, and our capabilities to ensure long-term success for both our teams and our customers. And we’ll invest in YOU to aid in your career path and in your personal development. Benefits available to eligible U.S. employees in this role include: The base salary for this position is $15/hr. (pay rate will not be below the applicable minimum wage). Actual salaries will vary based on work location, qualifications, skills, education, experience, and competencies. Benefits available to eligible employees in this role include medical, dental, and vision insurance, comprehensive employee assistance program (EAP), 401(k) retirement plan, paid time off and holidays, and paid training days. DailyPay enrollment option to access pay "early," when you want it Paid training and performance-based incentives Lucrative employee referral bonus opportunities Company networking opportunities with organized groups in the following topics: Network of Women, Black Professionals, LGBTQ+ Pride, Ability (Disabilities), Dynamic ((Neurodiversity), Women in Tech, OneEarth Champions, and more Health and wellness programs with trained partners to help promote a healthy you Mentorship programs that support your rewarding career journey  Work-from-home convenience Programs and events that support diversity, equity, and inclusion, as well as global citizenship, sustainability, and community support Celebrations for Concentrix Day, Game-Changer Appreciation Day, Customer Service Week, World Clean Up Day, #MyOneEarthPromise, and more REIMAGINE THE BEST VERSION OF YOU!  If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440,000 game-changers around the globe call Concentrix their “employer of choice.” #wfh #wah Location: USA, OH, Work-at-Home Language Requirements: Time Type: Full time ​Physical & Mental Requirements: While performing the duties of this job, the employee is regularly required to operate a computer, keyboard, telephone, headset, and other office equipment. Work is generally sedentary in nature. If you are a California resident, by submitting your information, you acknowledge that you have read and have access to the Job Applicant Privacy Notice for California Residents Eligibility to Work: In accordance with federal law, only applicants who are legally authorized to work in the United States will be considered for this position. Must reside in the United States or have a valid U.S. address for residence. Where Job May be Performed: Currently, this position may be performed only in the states listed here . Concentrix is an equal opportunity and affirmative action (EEO-AA) employer. We promote equal opportunity to all qualified individuals and do not discriminate in any phase of the employment process based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, pregnancy or related condition, disability, status as a protected veteran, or any other basis protected by law. For more information regarding your EEO rights as an applicant, please visit the following websites: • English • Spanish To request a reasonable accommodation please click here . If you wish to review the Affirmative Action Plan, please click here .

Other Ai Matches

Team Leader Applicants are expected to have a solid experience in handling Job related tasks
Associate, Sales Manager Applicants are expected to have a solid experience in handling Sales Manager related tasks
Swedish Game Changer - Customer Service Applicants are expected to have a solid experience in handling Job related tasks
San Lazaro Customer Care Specialist iRecruit Engage 2026 Applicants are expected to have a solid experience in handling Job related tasks
Team Leader - Operations (Vietnamese) Applicants are expected to have a solid experience in handling Job related tasks
Representative, Talent Acquisition Applicants are expected to have a solid experience in handling Talent Acquisition related tasks
Specialist, Sales Support Applicants are expected to have a solid experience in handling Sales Support related tasks
Advisor I, Customer Service – Thai Tech Support Applicants are expected to have a solid experience in handling Customer Service – Thai Tech Support related tasks
Customer Service Representative (Slovak-speaking) - On-site FA02 Applicants are expected to have a solid experience in handling Job related tasks
Représentant du service clientèle (francophone) - Distributeur mondial Applicants are expected to have a solid experience in handling Job related tasks
Order-to-Cash Specialist with Dutch Applicants are expected to have a solid experience in handling Job related tasks
Customer Service Representative (Bilingual: Arabic / English) - Irbid Applicants are expected to have a solid experience in handling Job related tasks
Customer, Order & Technichal Support Specialist ( German / English- speaking) - Medical Equipment Applicants are expected to have a solid experience in handling Order & Technichal Support Specialist ( German / English- speaking) - Medical Equipment related tasks
Specialist, Facilities Applicants are expected to have a solid experience in handling Facilities related tasks
Sales Specialist – Digital Marketing (Hybrid) Applicants are expected to have a solid experience in handling Job related tasks
Accountant I Applicants are expected to have a solid experience in handling Job related tasks
Talent Connect - Laguna 2026 Applicants are expected to have a solid experience in handling Job related tasks
ESPECIALISTA DE ATENDIMENTO AO CLIENTE | REDE SOCIAL | BARUERI Applicants are expected to have a solid experience in handling Job related tasks
Trainer (F/H) - Marrakech - Français - Anglais - Expérimenté Applicants are expected to have a solid experience in handling Job related tasks
Specialist, Customer Success Applicants are expected to have a solid experience in handling Customer Success related tasks
Senior Account Manager (Dutch - speaking) - Hybrid - Cloud Solutions MV02 Applicants are expected to have a solid experience in handling Job related tasks
German Customer Service Associate Applicants are expected to have a solid experience in handling Job related tasks
Lead GCP Engineer: AI Platforms & Development Applicants are expected to have a solid experience in handling Job related tasks