Advisor I, Content Moderator – English job opportunity at Concentrix.

Home Jobs In Indonesia Tag: Content Moderator – English Advisor I, Content Moderator – English position at Concentrix


DatePosted 30+ Days Ago bot
Concentrix Advisor I, Content Moderator – English
Experience: General
Pattern: full-time
Country:
apply Apply Now
Salary:
Status:

Content Moderator,English

Copy Link Report
degreeOND
loacation IDN Yogyakarta, Lippo Mall Floors 1 & 6, Indonesia
loacation IDN Yogyakarta..........Indonesia

Job Title: Advisor I, Content Moderator – English Job Description The Content Moderator will be responsible for maintaining the online reputation of the number one job site in the world while ensuring high standards of quality. You will monitor and apply rules and guidelines as set down by our client to determine if the content being communicated on their company profile, as well as the search relevance, is as effective as possible to drive applications from jobseekers Essential Functions/Core Responsibilities  • Ensure service delivered to our customers meets contractual Key Performance Indicator (‘KPIs’) • Labeling and filtration of content • Clarify customer requirements; probe for understanding, use decision-support tools and resources to appropriately provide resolution to the customer • Listen attentively to customer needs and concerns; demonstrate empathy while maximizing opportunity to build rapport with the customer    • Greet customers in a courteous, friendly, and professional manner using agreed upon procedures • Maintain basic knowledge of client products and/or services • Prepare complete and accurate work including appropriately notating accounts as required • Participate in activities designed to improve customer satisfaction and business performance • Offer additional products and/or services • Track, document and retrieve information in call tracking database  • Respond to customer inquiries by referring them to published materials, secondary sources or more senior staff Candidate Profile  • Minimum Education is D3 or S1 • Good English communication skills • Courteous with strong customer service orientation   • Strong computer navigation skills and PC Knowledge • Ability to effectively communicate, both written and verbally • Dependable with strong attention to detail • Skilled in multi-tasking; including the ability to be flexible and adapt to changes quickly • Tolerance for repetitive work in a fast-paced, high production work environment • Ability to work as a team member, as well as independently • Ability to rotate shifts, as needed • Based on location and/or program, additional experience/skills may be required     *Job requirements may vary by country and will not contravene any local laws Career Framework Role  Has program required basic skill set to perform routine tasks within simple processes but lacking program/product specific knowledge.  Works with close supervision and clearly defined procedures.  Starting to demonstrate familiarity with client terminology, operating standards and procedures.  Starter without sustained metric performance levels. Disclaimer   The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title. Concentrix is an equal opportunity employer. Concentrix evaluates qualified applicants without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity or expression, protected veteran status, disability status or any other legally protected characteristic. Location: IDN Yogyakarta, Lippo Mall Floors 1 & 6 Language Requirements: Time Type: Full time If you are a California resident, by submitting your information, you acknowledge that you have read and have access to the Job Applicant Privacy Notice for California Residents

Other Ai Matches

Senior Teamleider (locatie keuze vestiging Highway of Jaggernath Lachmonstraat) Applicants are expected to have a solid experience in handling Job related tasks
Quality Analyst - Contact Center ( Bilingual - English/ Arabic ) Applicants are expected to have a solid experience in handling Job related tasks
2026 Delivery Operations GVPKP Applicants are expected to have a solid experience in handling Job related tasks
Customer Service Representative Applicants are expected to have a solid experience in handling Job related tasks
B2B Sr. Partner Success Specialist - French Applicants are expected to have a solid experience in handling Job related tasks
2026 XTRA CHANNEL SNL Applicants are expected to have a solid experience in handling Job related tasks
Conseiller clientèle (F/H) - Antananarivo - Allemand Applicants are expected to have a solid experience in handling Job related tasks
Portuguese Game Changer - Technical Advisor / Engineer Applicants are expected to have a solid experience in handling Job related tasks
RAF_Nordics_Porto Applicants are expected to have a solid experience in handling Job related tasks
ESPECIALISTA EM ATENDIMENTO AO CLIENTE | APLICATIVO DE TRANSPORTE | BARUERI Applicants are expected to have a solid experience in handling Job related tasks
BP UPA 2025 Applicants are expected to have a solid experience in handling Job related tasks
Renewal Specialist - Dutch Speaker Applicants are expected to have a solid experience in handling Job related tasks
Key Account Manager (w/m/d) - E-Commerce (DACH) Applicants are expected to have a solid experience in handling Job related tasks
Lead GCP Engineer: AI Platforms & Development Applicants are expected to have a solid experience in handling Job related tasks
Sr. Manager, Global Analytic (TCF) Applicants are expected to have a solid experience in handling Global Analytic (TCF) related tasks
German Game Changer - Customer Service Applicants are expected to have a solid experience in handling Job related tasks
CYBERWEST ARP TALKPUSH 2026 Applicants are expected to have a solid experience in handling Job related tasks
Customer Service Advisor - Digital Intake - MOA 2026 Applicants are expected to have a solid experience in handling Job related tasks
Specialist, FICC Bond Settlements Applicants are expected to have a solid experience in handling FICC Bond Settlements related tasks
Cloud Solution Architect – Widows365/EndPoint Applicants are expected to have a solid experience in handling Job related tasks
Customer Service Representative (Travel Enthusiast) - On-Site Applicants are expected to have a solid experience in handling Job related tasks
Nordic Speaking Customer Service Roles - Spain (Flyer) Applicants are expected to have a solid experience in handling Job related tasks
Customer Service Advisor - One Makati Events 2026 Applicants are expected to have a solid experience in handling Job related tasks