Application Engineer job opportunity at Plansee Group.

Home Jobs In United States Of America Tag: Job Application Engineer position at Plansee Group


DateMore Than 30 Days Ago bot
Plansee Group Application Engineer
Experience: 5-years
Pattern: full-time
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degreeDiploma
loacation Charlotte, NC, USA, United States Of America
loacation Charlotte, NC,..........United States Of America

What makes us strong? Our employees in 50 countries worldwide – all working with passion to enable high-tech applications with our strong metals: tungsten and molybdenum. Our CERATIZIT site in Charlotte is a key hub for customer service and distribution across North America—delivering high-performance cutting tools with speed, flexibility, and a strong customer focus. Join a highly motivated team in Charlotte, USA, where local expertise meets the global knowledge and values of the Plansee Group. Position type: Exempt Provide   technical  applications of  support  as  required  to support  internal/external  customers as   identified . E xample s but not limited to ;  advise on  program ming   techniques, tool improvements,  identifying  and applying proper tools by application  and communication with global colleagues on technical challenges.  Support field sales  team  by making technical calls to resolve customer issues and improve sales engineering technical knowledge. Provide  on-going  support to specific customers to improve overall  relationsh ip . Communicate with the team and provide  appropriate  feedback   regarding  change s  or  correction s  to  tool specifications.   RESPONSIBILITIES/DUTIES:     ·          Provide field-engineering support, involving advising on and discussing complex customer requirements and application of standard /special  company products and designs.   ·          Suggest  & apply  modifications to  existing or new  specifications to simplify engineering and manufacturing .   ·          Work out mutually satisfactory adaptations to existing designs.    ·          Advise  engineering  department on  designs and consult on methods of manufacture.   ·          Provide technical support to customers  regarding  the application or use of  tooling .   ·          Provide technical assistance to sales by running demonstrations or tools during special or difficult applications.   ·          Assess returned warranty tooling and route for  appropriate repair .   ·          Provide feedback to sales, engineering, and product management  regarding  performance of tooling run in the field and recommendations for improvement .       EDUCATION AND/OR EXPERIENCE  REQUIRED :     ·          High school diploma or equivalent.   ·          5 years’ experience working with cutting tool applications and metalworking .     ·          Knowledge  of   the   Ceratizit  product  line .   ·          CAD/CAM  e xperience is  preferred ,  exposure to  multiple systems  a plus .      ·          Hands on knowledge & experience in CNC programming .   ·          M ust be a self-starter; customer service oriented and be able to manage multiple projects. He/she must have the ability to solve problems and work independently .     ·          Competent computer skills .   Ability to use: Windows based software, (Excel, Word, PowerPoint, Access), Internet, and email communications.   TRAVEL REQUIREMENTS :  ·          Must be willing and able to travel more than 50% of the time, including overnight stays. ·          International travel is required. ·          A valid U.S. driver’s license is required. ·          Must be a U.S. citizen. Equal Employment Opportunity   We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity and/or expression, status as a veteran, and basis of disability or any other federal, state or local protected class.   Recruitment Team | career.usa@ceratizit.com CERATIZIT USA LLC

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