Internal Communications Manager job opportunity at ERM.

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DatePosted 11 Days Ago bot
ERM Internal Communications Manager
Experience: General
Pattern: full-time
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degreeDiploma
loacation London, United Kingdom, United Kingdom
loacation London, United..........United Kingdom

The Manager, Internal Communications will work closely with the Director of Communications & Brand to develop and execute high-priority communication plans and assets, working closely with senior leaders and a broad network of internal and some external stakeholders.  The role is critical in delivering a series of events and communication activities within a defined timeframe, requiring high levels of project management, stakeholder engagement and content development capability. This 6 ‑ month fixed ‑ term contract (FTC) interim role provides additional capacity to support the delivery of ERM’s global internal communications agenda. Key Accountabilities & Responsibilities Project management Manage a complex program of work comprising multiple events (in person and virtual), activities and channels Ensure the project is executed on time, on budget and to a high standard of quality (as measured by feedback surveys, for example). Proactively identify risks to project delivery, develop mitigation strategies Deliver regular project status updates to key stakeholders Stakeholder engagement Liaise with a broad network of internal and external stakeholders (including business leaders, clients, external agencies, for example) to deliver planned events Ensure all stakeholder communications enhance ERM’s brand and maximize positive engagement with the project Utilize tact and diplomacy while ensuring timely delivery under pressure      Content development Prepare a broad range of communication materials, presentations, event scripts, FAQs, leader talking points, and employee updates. Utilize internal channels and platforms effectively, utilizing data analytics to inform and evolve approach Coordinate logistics and content for townhalls, virtual meetings, and global communications moments. Assist in preparing leadership for internal events, including scripts, presentation content, and talking points. Content Quality, Governance & Standards Ensure internal content is clear, inclusive, and accessible across regions and languages. Help embed communication standards, templates, and governance processes. Maintain the quality and consistency of internal communication assets. Analytics & Continuous Improvement Track engagement and insights from internal channels and employee feedback. Recommend improvements and optimizations to increase impact and reach. Job Requirements & Capabilities Qualifications Bachelor’s degree in Communications, Public Relations, Journalism, or a related field preferred. Professional communication certifications (CIPR, IABC) are an advantage but not required. Essential Experience Strong organizational and project management skills, with the ability to juggle multiple tasks simultaneously. Solid internal communications experience within a matrixed or global organization. Strong writing, editing, and storytelling skills with ability to simplify complex messages. Experience managing digital communication channels (intranet, newsletters, collaboration platforms). Ability to build relationships and work effectively with stakeholders at all levels. Comfortable working across time zones and supporting global teams Preferred Experience in professional services, sustainability, or purpose ‑ driven organizations. Exposure to change communications or transformation initiatives. Basic design, formatting or multimedia skills (e.g., video editing, graphic design) are a plus ⠀ ERM is committed to creating an inclusive workplace where everyone feels valued, respected, and empowered to thrive, it’s an essential part of what makes ERM a great place to build a career and helps us create better solutions for our clients. We welcome talent from all backgrounds and provide equal opportunities for every candidate. If you have a disability, are neurodivergent, or need accommodations during the selection process, we’re here to support you. Our commitment doesn’t stop at hiring. Once you join us, we’ll ensure you have the tools, support, and adjustments needed to succeed and feel a true sense of belonging. Learn more about our Diversity, Inclusion & Belonging (DIB) efforts by visiting our website or exploring our 2025 Sustainability Report. .

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