Office Clerical Coordinator - Cancer Center job opportunity at Cleveland Clinic.

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Cleveland Clinic Office Clerical Coordinator - Cancer Center
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Pattern: full-time
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loacation Martin Health North, United States Of America
loacation Martin Health ..........United States Of America

                     At Cleveland Clinic Health System, we believe in a better future for healthcare. And each of us is responsible for honoring our commitment to excellence, pushing the boundaries and transforming the patient experience, every day.                          We all have the power to help, heal and change lives — beginning with our own. That’s the power of the Cleveland Clinic Health System team, and The Power of Every One.                                      Job Title Office Clerical Coordinator - Cancer Center                          Location Stuart                      Facility Martin Health North                       Department Medical Oncology Cancer Center-Cleveland Clinic Martin Health                        Job Code 000668                       Shift Days                         Schedule 8:00am-5:00pm                         Job Summary                           Job Details Join Cleveland Clinic’s Martin North Hospital where research and surgery are advanced, technology is leading-edge, patient care is world-class, and caregivers are family. This downtown Stuart hospital provides top-quality patient care to the communities in and around Martin County on the beautiful   St. Lucie   River.   The caregivers at Martin North Hospital have made it not only an excellent medical facility, but also a home away from home .       Cleveland Clinic ’s   Cancer Center provides complete cancer care enhanced by internationally recognized research efforts, offering the most effective techniques to achieve long-term survival and improve patients’ quality of life .   As an Office Coordinator in this area, you will help support clinic operations by collaborating with physicians,   nurses   and other caregivers. You will   assist   with   checking patients in and out, answering phones,   monitoring physician calendars,   chart   prep   and more.   This   role   requires   someone who   is compassionate and empathetic , ensuring everyone receives   timely   attention,   c ommunication   and support. You will join a family of caregivers who are bubbly,   w elcoming   and prepared to offer unparalleled customer service.     A caregiver in this position   works   Monday-Friday   from 8:00AM   – 5:00PM.   A vailability for rotational weekend support at our satellite locations will be   required , as needed.   A caregiver who excels in this role will:    Answer the phone, triage calls, schedule appointments, schedule diagnostic   testing   and/or surgical procedures, obtain referral/authorizations,   maintain   physician calendar and other administrative duties.   Support clinic operations by direct involvement with the physician(s) and nurse(s).   Facilitate the access of patients to CCF through direct patient appointment scheduling or by serving as a liaison between   patient   and/or other medical departments.   Take and relay phone messages for the respective area in a clear and concise manner in accordance   to   CCF policy.    Assist   with calendar, meeting s   and travel arrangements as requested and ensure proper forms are completed.   Ensure all patients are rescheduled relating to   physician   out   days   in a timely manner .   Utilize the correct pathway to retrieve lab and radiology reports (via Net Access) and dictated reports (via Total   eMed ) as needed.   Verify and update patient demographics and insurance information.   Identify   whether patients need a referral and/or authorization and obtain referral and/or authorization when necessary.   Obtain proper information such as PCP, referring physician, CPT/DX codes prior to entering request into referral module.   Ensure surgery packets are completed correctly and   delivered at   t imely   manner to OPS and Access Plus.   Input reasons for all visits   on   all appointments.    Maintain complete and up-to-date documentation and files, including product and service quotes.   Minimum qualifications for the ideal future caregiver include:    High   S chool   D iploma or GED   Two years of clerical, customer   service   or other relevant experience    Knowledge of medical terminology gained through experience or formal   course work   Basic math skills, such as addition, subtraction, multiplication,   division   and percentages   Strong computer skills and working knowledge of Microsoft applications    Typing competency with the ability to format, spell, punctuate,   edit   and proofread    Preferred qualifications for the ideal future caregiver include:   Medical office or insurance experience   Physical Requirements: Ability to perform work in a stationary position for extended periods Ability to operate a computer and other office equipment Ability to travel throughout the hospital system Ability to communicate and exchange accurate information In some locations, ability to move up to 10 pounds Personal Protective Equipment: Follows Standard Precautions using personal protective equipment as required for procedures.                         The policy of Cleveland Clinic Health System and its system hospitals (Cleveland Clinic Health System) is to provide equal opportunity to all of our caregivers and applicants for employment in our drug free environment. All offers of employment are followed by testing for controlled substances. Cleveland Clinic Health System administers an influenza prevention program. You will be required to comply with this program, which will include obtaining an influenza vaccination on an annual basis or obtaining an approved exemption. Decisions concerning employment, transfers and promotions are made upon the basis of the best qualified candidate without regard to color, race, religion, national origin, age, sex, sexual orientation, marital status, ancestry, status as a disabled or Vietnam era veteran or any other characteristic protected by law. Information provided on this application may be shared with any Cleveland Clinic Health System facility.  If applying for a Florida position, please see the following website for more information on the background screening requirements required by the Agency of Health Care Administration: https://info.flclearinghouse.com/ Please review the Equal Employment Opportunity poster .                     Cleveland Clinic is pleased to be an equal employment opportunity employer.

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