Customer Service Representative job opportunity at Zeiss Group.

Home Jobs In China Tag: Job Customer Service Representative position at Zeiss Group


DatePosted 5 Days Ago bot
Zeiss Group Customer Service Representative
Experience: General
Pattern: full-time
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degreeGeneral
loacation Guangzhou, China
loacation Guangzhou....China

1. 与客户建立良好的关系。 2. 负责相应客户的销售预测并确保一定的准确性。 3. 负责销售订单的处理，跟进订单生产以及交货情况。 4. 负责处理客户非质量的投诉，联系相关部门处理，跟进处理状况，反馈处理方案给客户。 5．负责回复客户的咨询，维护客户关系，提升客户满意度。 6. 负责编写服务KPI报告。 7. U8 系统中有关数据的维护。 8．跟进并管理客户特殊需求，跟进相关客户的特殊需求项目。 9. 跟进客户相关的其他项目。 10. 月度发票处理，协助财务收回货款。 11. 发送客户相关日报表、跟进异常订单。 12. 如担任部门信息安全专员需负责部门的信息资产识别，风险评估，风险处置计划，并定期更新。 有客户关系管理，流程管理，项目管理经验优先 Your ZEISS Recruiting Team
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