Patient Access Representative | Full-Time, Shifts Vary job opportunity at Phelps Health.

Home Jobs In United States Of America Tag: Shifts Vary Patient Access Representative | Full-Time, Shifts Vary position at Phelps Health


DatePosted Yesterday bot
Phelps Health Patient Access Representative | Full-Time, Shifts Vary
Experience: General
Pattern: full-time
Country:
apply Apply Now
Salary:
Status:

Shifts Vary

Copy Link Report
degreeDiploma
loacation Phelps Health Hospital, United States Of America
loacation Phelps Health ..........United States Of America

Phelps Health is a 2000-employee-strong hospital and healthcare system serving the heart of small-town Missouri.   No matter where you start with us, we’re committed to taking our team to the top. If you’re ready for the challenge of providing life-saving care or supporting those who do, read on to find your fit in the Phelps Health family.   General Summary Patient access responsibilities include a wide range of duties aimed at facilitating patient access to healthcare services. These responsibilities generally involve patient registration, appointment scheduling, insurance verification, and providing information and support to patients. Patient access representatives, in particular, are often the first point of contact for patients, greeting them, collecting necessary information, and guiding them through the initial stages of their healthcare experience. Essential Duties and Responsibilities Creating a welcoming and efficient environment for patients, addressing their needs, and providing support throughout the initial stages of their healthcare journey. Collect accurate demographic information (e.g., name, address, phone number, date of birth, insurance information) and enter it into the system. Update existing patient records with any changes. Obtains applicable consents and any required form(s) from patient. Verify patients' insurance coverage by contacting insurance providers or EHR Real Time Eligibility, or using online verification systems and ensuring the correct coverage is on the patient’s account.  Ensure necessary pre-authorizations or referrals for services are obtained. Explain insurance benefits and financial responsibilities to patients. Provide exceptional customer service by answering phones promptly and professionally, addressing concerns, and providing information. Adhere to all HIPAA regulations and maintain patient confidentiality. Collect co-pays, deductibles, co-insurance, and balance payments in accordance with hospital policy. Assures hospital compliance with  all regulatory agency requirements. Produces and distributes patient estimates. Maintains work queues to ensure efficient claims processing, patient satisfaction, and organizational financial health. Assists patients with navigating and using the online patient portal. Be flexible and adaptive as work assignment and area may shift based on business needs and priorities. Education High school diploma or GED required. Certificate or diploma from a school specializing in Medical Front Office and/or Medical Terminology preferred. Work Experience Six months of office and/or call center, customer service or healthcare experience is preferred. Knowledge of computers and other standard office equipment required. Mental/Physical Requirements Ability to concentrate, pay close attention to detail and perform duties under time restrictions. Normal mental concentration on variable operations for short periods of time and moderate concentration with repetitive operations for long periods of time. Work involves extensive use of computer with frequent interruptions. Ability to stand, walk, sit and reach. Must be able to assist and transport patients in wheel chairs. Ability to lift 10lbs required. Working Conditions The standard office conditions with more than average noise. Periodic contact with conditions such as fumes, noise, chemicals, hazards, and/or diseases. Ability to work shifts is required. At Phelps Health, we think we have a better team, benefits, and opportunities for growth than anyone else around, and we invite you to see for yourself! Apply now to join us on our mission in health care.

Other Ai Matches

LPN - Float Pool | P-Shifts, FT, PT, IPT Applicants are expected to have a solid experience in handling FT, PT, IPT related tasks
RN - Hospice Applicants are expected to have a solid experience in handling Job related tasks
RN - Medical Oncology | 0.1 IPT Applicants are expected to have a solid experience in handling Job related tasks
Respiratory Therapist Applicants are expected to have a solid experience in handling Job related tasks
Student Nurse Intern - Medical Oncology | IPT Applicants are expected to have a solid experience in handling Job related tasks
RN - Surgical Orthopedics | 0.9 FT Applicants are expected to have a solid experience in handling Job related tasks
Respiratory Therapist Applicants are expected to have a solid experience in handling Job related tasks
Physical Therapy Assistant Applicants are expected to have a solid experience in handling Job related tasks
Clinical Dietitian - Nutritional Services | Mon-Fri w/Occasional Weekend Call Duties Applicants are expected to have a solid experience in handling Job related tasks
RN - Acute Medical Service | P-Shifts Applicants are expected to have a solid experience in handling Job related tasks
Physical Therapist Applicants are expected to have a solid experience in handling Job related tasks
Nurse Practitioner Applicants are expected to have a solid experience in handling Job related tasks
Speech Pathologist Applicants are expected to have a solid experience in handling Job related tasks
RN - Ambulatory Surgery | FT Applicants are expected to have a solid experience in handling Job related tasks
Nurse Practitioner Applicants are expected to have a solid experience in handling Job related tasks
Medical Assistant - Women's Health Clinic | Full-Time, Day Shift Applicants are expected to have a solid experience in handling Day Shift related tasks
RN EMERGENCY DEPARTMENT Applicants are expected to have a solid experience in handling Job related tasks
Patient Services Representative - Gastroenterology | Full-Time, Day Shift Applicants are expected to have a solid experience in handling Day Shift related tasks
ARRT Technologist Applicants are expected to have a solid experience in handling Job related tasks
LPN - Medical Oncology, FT, PT, IPT available. All Shift available Applicants are expected to have a solid experience in handling FT, PT, IPT available. All Shift available related tasks
LPN - Home Health Applicants are expected to have a solid experience in handling Job related tasks
Patient Access Representative | Full-Time, Shifts Vary Applicants are expected to have a solid experience in handling Shifts Vary related tasks
Physical Therapist Applicants are expected to have a solid experience in handling Job related tasks