Virtual Pharmacy Tech Support Call Center Rep- (shift 11a-8p ET/8a-5p PT) Exp Required job opportunity at IQVIA Holdings, Inc..

Home Jobs In United States Of America Tag: Job Virtual Pharmacy Tech Support Call Center Rep- (shift 11a-8p ET/8a-5p PT) Exp Required position at IQVIA Holdings, Inc.


DatePosted 30+ Days Ago bot
IQVIA Holdings, Inc. Virtual Pharmacy Tech Support Call Center Rep- (shift 11a-8p ET/8a-5p PT) Exp Required
Experience: 3-years
Pattern: full-time
Country:
apply Apply Now
Salary:
Status:

Job

Copy Link Report
degreeDiploma
loacation Scottsdale, AZ, United States Of America
loacation Scottsdale, AZ....United States Of America

As the only global provider of commercial solutions, IQVIA understands what it takes to deliver nationally and internationally.  Our teams help biopharma, medical device and diagnostic companies get their therapies to the people who need them.  We help customers gain insight and access to their markets and ultimately demonstrate their product’s value to payers, physicians, and patients.  A significant part of our business is providing patient support programs on the behalf of our customers.  With the right experience, you can help provide support to patients in need of available therapies. IQVIA has the world’s largest Commercial Sales & Medical Solutions (CSMS) organization dedicated to the launch and marketing of pharmaceutical and medical products.  With a focus on providing talent for patient support, field/inside sales, medical device support, clinical support, and medical affairs our CSMS division has 10,000+ field professionals in more than 30 countries addressing physician and patient needs. We are excited to announce that currently we are looking for a 100% remote (work from home—WFH) contract Pharmacy Support Call Center Representative to join our team.  In this position, you will provide payment assistance solutions such as co-pay cards or vouchers. The Pharmacy Support Call Center Representative is primarily responsible for fielding requests such as: card activation, program eligibility, explanation of program benefit and explanation/troubleshooting of submission rejection. This role will be a contract role with IQVIA managed by an external agency, with the opportunity to be converted to an IQVIA full-time employee. Role Purpose: Primary Call Center contact for patients, pharmacies and medical professionals utilizing an Opus Health program.  Call Center Representatives are responsible for fielding requests such as: card activation, program eligibility, explanation of program benefit and explanation/troubleshooting of submission rejection. Job Responsibilities: Provide initial support for customer requests via telephone, email, fax, or other available means of contact to the Support Center Quickly assess the user's issue and provides first level support for problem resolution Document information specific to the resolution and escalate unresolved issues expeditiously to the appropriate area Recognize operational challenges and suggest recommendations to management, as necessary Ability to work 40 hours per week shift is 11:00am EST – 8:00pm EST/ 8:00a - 5:00pm PT, under moderate supervision Minimum Education & Experience: High School Diploma or equivalent Pharmacy Technician experience required HIPAA certified Call center experience required (3+ years preferred) Experience in medical claim processing is a plus Bi-lingual (English/Spanish) is a plus The pay range for this role is $18.00 per hour. To be eligible for this position, you must reside in the same country where the job is located. IQVIA is an Equal Opportunity Employer. We cultivate a diverse corporate culture across the 100+ countries where we operate, celebrating and rewarding teamwork and inclusiveness. By embracing our differences, we create innovative solutions that are good for IQVIA, our clients, and the advancement of healthcare everywhere.  This role will be a contract role with IQVIA managed by an external agency, with the opportunity to be converted to an IQVIA full-time employee. #LI-CES #LI-Remote #LI-DNP IQVIA is a leading global provider of clinical research services, commercial insights and healthcare intelligence to the life sciences and healthcare industries. We create intelligent connections to accelerate the development and commercialization of innovative medical treatments to help improve patient outcomes and population health worldwide . Learn more at  https://jobs.iqvia.com IQVIA is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other status protected by applicable law. https://jobs.iqvia.com/eoe The potential base pay range for this role is $18.00 per hour. The actual base pay offered may vary based on a number of factors including job-related qualifications such as knowledge, skills, education, and experience; location; and/or schedule (full or part-time). Dependent on the position offered, incentive plans, bonuses, and/or other forms of compensation may be offered, in addition to a range of health and welfare and/or other benefits.

Other Ai Matches

Product Support Engineer Applicants are expected to have a solid experience in handling Job related tasks
Representante de Promoção Médica Applicants are expected to have a solid experience in handling Job related tasks
Associate Sales Engineering Director Applicants are expected to have a solid experience in handling Job related tasks
Senior Data Team Lead Applicants are expected to have a solid experience in handling Job related tasks
Clinical Research Coordinator - Loma Linda, CA Applicants are expected to have a solid experience in handling CA related tasks
Clinical Research Coordinator, On-Site, Scottsdale, AZ Applicants are expected to have a solid experience in handling On-Site, Scottsdale, AZ related tasks
Medizinprodukteberater m/w/d Medizinprodukte/Wundheilung Applicants are expected to have a solid experience in handling Job related tasks
Senior Site Contracts Associate, IQVIA Biotech Applicants are expected to have a solid experience in handling IQVIA Biotech related tasks
Freelance- Translators/Linguists, English into German Applicants are expected to have a solid experience in handling English into German related tasks
Clinical Research Coordinator / Study Nurse (m/w/d) in Teilzeit Applicants are expected to have a solid experience in handling Job related tasks
Senior Data Scientist Applicants are expected to have a solid experience in handling Job related tasks
TMF Document Specialist - Hybrid (Slovakia) Applicants are expected to have a solid experience in handling Job related tasks
Associate Director, Tech Quality Assurance Applicants are expected to have a solid experience in handling Tech Quality Assurance related tasks
Supv, Clinical Trial Mtls Applicants are expected to have a solid experience in handling Clinical Trial Mtls related tasks
Research Scheduler Applicants are expected to have a solid experience in handling Job related tasks
Data Analytics Analyst 2 Applicants are expected to have a solid experience in handling Job related tasks
Account Manager - Publisher Applicants are expected to have a solid experience in handling Job related tasks
Mitarbeiter Poststelle ( m/ w/ d )-am Standort in Taucha Applicants are expected to have a solid experience in handling Job related tasks
Data, Technology and Advisory Services Client Partner for Commercial Solutions, UKI, Pharma & Life Sciences Applicants are expected to have a solid experience in handling Technology and Advisory Services Client Partner for Commercial Solutions, UKI, Pharma & Life Sciences related tasks
Clinical Trial Educator, Czech Republic Applicants are expected to have a solid experience in handling Czech Republic related tasks
For all Q2 job application Applicants are expected to have a solid experience in handling Job related tasks
Local Trial Manager - Sponsor Dedicated Applicants are expected to have a solid experience in handling Job related tasks
Senior Director, Medical Strategic Lead- Psychiatrist Applicants are expected to have a solid experience in handling Medical Strategic Lead- Psychiatrist related tasks