Spécialiste IT & Chargé.e de Service Client job opportunity at Danaher.

Home Jobs In France Tag: Job Spécialiste IT & Chargé.e de Service Client position at Danaher


DatePosted 21 Days Ago bot
Danaher Spécialiste IT & Chargé.e de Service Client
Experience: General
Pattern: full-time
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loacation Neuilly Plaisance, France, France
loacation Neuilly Plaisa..........France

Chez Radiometer, notre ambition est d'améliorer les soins de santé dans le monde grâce à des diagnostics fiables, rapides et simples pour les patients. Radiometer est fier de travailler aux côtés d'une communauté d'autres sociétés de diagnostic chez Danaher. Ensemble, nous agissons au rythme du changement pour améliorer la vie des patients grâce à des outils de diagnostic qui répondent aux plus grands défis sanitaires du monde. Chez Radiometer, notre Spécialiste IT & Chargé.e de Service Client sera intégré à une équipe de 6 personnes et est en charge du service client, de l’implémentation, la configuration et le support des solutions IT Radiometer. En tant que spécialiste, il/elle assure le maintien à niveau des solutions IT Radiometer en déployant les mises à jour, le support technique et téléphonique tout en assurant un haut niveau de satisfaction de nos clients. Principales responsabilités : Assurer les installations à distance, le paramétrage et la configuration des logiciels AQURE. Assurer les prestations de commande client relatives au solution IT. Assurer le support téléphonique, et support à distance, des solutions IT Radiometer auprès des clients internes et externes. Honorer les clauses des contrats de service informatique (Live Care Pack AQURE). Gérer la commande et le renouvellement des licences informatiques du Logiciel AQURE Gérer les contacts avec les fournisseurs SIL et les directions informatiques des hôpitaux. Assurer la formation niveau Expert des clients, sur le logiciel AQURE, en centre de formation. Formation et expérience souhaitées : Niveau minimal Bac +2 dans le domaine Informatique et Réseau. Expérience réussie de 3 à 5 ans, idéalement dans le service et support informatique auprès des établissements de santé et/ou de laboratoire. Bonne connaissance de SQL, Java script, Power Shell et environnement Serveur Windows. Connaissance de l’environnement et la structure informatique hospitalière (SIH/SIL). Anglais technique écrit, lu et parlé. Notre offre : L'opportunité de travailler dans le domaine des technologies médicales, où le partage des connaissances et le respect professionnel se combinent pour rendre le travail significatif. Vous rencontrerez des collègues qui sont fiers de faire la différence dans une entreprise dont les produits peuvent réellement avoir un impact sur la vie des gens. Nous vous offrons "liberté et responsabilité", des possibilités de formation et de développement de carrière, ainsi qu'un large éventail d'avantages sociaux. #LI-KS1   Join our winning team today. Together, we’ll accelerate the real-life impact of tomorrow’s science and technology. We partner with customers across the globe to help them solve their most complex challenges, architecting solutions that bring the power of science to life. For more information, visit www.danaher.com .

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