Production Support Analyst II (SQL, UNIX, Shifts Timing - 5 AM to 2 PM IST) job opportunity at FIS Global.

Home Jobs In India Tag: UNIX, Shifts Timing - 5 AM to 2 PM IST) Production Support Analyst II (SQL, UNIX, Shifts Timing - 5 AM to 2 PM IST) position at FIS Global


DatePosted 5 Days Ago bot
FIS Global Production Support Analyst II (SQL, UNIX, Shifts Timing - 5 AM to 2 PM IST)
Experience: Highly Experienced
Pattern: full-time
Country:
apply Apply Now
Salary:
Status:

UNIX, Shifts Timing - 5 AM to 2 PM IST)

Copy Link Report
degreeHigh School (S.S.C.E)
loacation IND PUNE FL7, India
loacation IND PUNE FL7....India

About the Team In an increasingly competitive environment, organizations must deliver strong performance while meeting stringent reporting and information demands. Our Managed Services team supports insurance clients by providing reliable, high‑quality service and a clear technology strategy that supports both current needs and future growth. Role Overview The Managed Service Analyst II works closely with clients, L2 teams, and infrastructure teams to analyze and support the Core Application (Compass) batch operations. What You Will Do Provide in‑depth product and technical support to FIS clients. Handle customer inquiries via phone, email, or chat. Resolve issues related to installation, operation, maintenance, and product compatibility. Troubleshoot software and system interactions, recommending corrective actions. Document client information, recurring issues, and support activities. Recreate and analyze client issues in test environments. Work collaboratively to support business processes and improve product quality. What You Bring Hands‑on experience in a production support environment. Strong SQL and Oracle PL/SQL skills. Proficiency with Unix/Linux commands. Ability to diagnose and resolve application or system issues. Strong communication skills and customer‑focused mindset. Ability to multitask, work independently, and collaborate effectively. Additional Requirements Willingness to work early shifts (5 AM to 2 PM). Strong analytical and problem‑solving abilities. Knowledge of Docker and Kubernetes is a plus. Experience in banking, finance, or listed derivatives is preferred. Ability to manage expectations and deliver reliably. Qualifications- Bachelor’s degree in computer science or related field. Competency- Fluent in English. Strong collaboration, organization, and documentation skills. Self‑driven with the ability to work both independently and within a global team. What We Offer A role with significant responsibility and growth potential. Professional development and career advancement opportunities. Competitive salary and benefits. The backing of FIS, a global leader in financial technology with 50+ years of experience and 53,000 employees serving 20,000 clients worldwide. Privacy Statement FIS is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients. For specific information on how FIS protects personal information online, please see the Online Privacy Notice . Sourcing Model Recruitment at FIS works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agencies. FIS does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company. #pridepass

Other Ai Matches

Product Manager Senior, Commercial Applicants are expected to have a solid experience in handling Commercial related tasks
Senior C++ Developer (IST Switch/Clearing,Payments)) Applicants are expected to have a solid experience in handling Payments)) related tasks
VP of Engineering, API & Event Management Platform Applicants are expected to have a solid experience in handling API & Event Management Platform related tasks
Accountant II , Accounting Applicants are expected to have a solid experience in handling Accounting related tasks
Site Reliability Engineer Senior - Cloud Applicants are expected to have a solid experience in handling Job related tasks
Product Manager Applicants are expected to have a solid experience in handling Job related tasks
Senior Director of Engineering, Customer Communications Management Platform Applicants are expected to have a solid experience in handling Customer Communications Management Platform related tasks
Remittance Processing Associate I Applicants are expected to have a solid experience in handling Job related tasks
C/C++ Software Engineer II required 3-5 years of experience Applicants are expected to have a solid experience in handling Job related tasks
Lead Site Reliability Engineer (Unix/Linux, Shell Scripting)- 6 to 12 Years- Bangalore Applicants are expected to have a solid experience in handling Shell Scripting)- 6 to 12 Years- Bangalore related tasks
Senior Lead Site Reliability Engineer (SRE) Applicants are expected to have a solid experience in handling Job related tasks
Sales Executive Lead Applicants are expected to have a solid experience in handling Job related tasks
Automation Testing with Java,Selenium (2–5 years)Finance Domain Transfer Agency Applicants are expected to have a solid experience in handling Selenium (2–5 years)Finance Domain Transfer Agency related tasks
Senior Lead Engineer - Quality Assurance (Automation, python) Applicants are expected to have a solid experience in handling python) related tasks
Technical Account Manager Applicants are expected to have a solid experience in handling Job related tasks
Associate II, Securities Operations Applicants are expected to have a solid experience in handling Securities Operations related tasks
Agile Product Owner Senior (Commercial Loan Domain) Applicants are expected to have a solid experience in handling Job related tasks
Java Senior Developer with SEPA/Payments Domain Applicants are expected to have a solid experience in handling Job related tasks
Senior Client Success Manager - Trading and Asset Services Applicants are expected to have a solid experience in handling Job related tasks
Production Operations Associate I Applicants are expected to have a solid experience in handling Job related tasks
Senior Consultant, Financial Software Applicants are expected to have a solid experience in handling Financial Software related tasks
Compliance Sr. Manager - Data Governance/ AML/Sanctions Data Steward Applicants are expected to have a solid experience in handling Job related tasks
Sales Executive Lead Applicants are expected to have a solid experience in handling Job related tasks