Technical Account Advisor - Cloud Service job opportunity at Blue Yonder, Inc..

Home Jobs In Mexico Tag: Job Technical Account Advisor - Cloud Service position at Blue Yonder, Inc.


DatePosted 25 Days Ago bot
Blue Yonder, Inc. Technical Account Advisor - Cloud Service
Experience: 3-years
Pattern: full-time
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loacation Monterrey, Mexico
loacation Monterrey....Mexico

What you’ll do · Act as a technical point of contact for clients and work to understand their technical requirements and recommend solutions that align with those requirements · Provide technical support and guidance to clients during the design, implementation, and optimization of their cloud-based solutions · Collaborate with cross-functional teams to ensure client success · Continuously learn and stay current on new cloud services and technologies · Participate in troubleshooting and problem resolution for clients · Provide feedback to internal teams to improve the client experience and service offerings · Collaborate with the sales team to identify new business opportunities · Develop and maintain ongoing relationships with key stakeholders · Create and deliver presentations and training sessions to clients What we are looking for · Minimum of 3 years of experience in a technical support or customer service role · Strong knowledge and experience with cloud services and technologies, such as AWS, Azure, or Google Cloud · Strong communication and presentation skills · Experience working with clients and understanding their technical requirements · Ability to work independently as well as part of a team · Strong problem-solving and analytical skills · Experience with account management or customer service is a plus Our Values If you want to know the heart of a company, take a look at their values. Ours unite us. They are what drive our success – and the success of our customers. Does your heart beat like ours? Find out here: Core Values All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

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