Manager IT MXT job opportunity at Tyson Foods.



DatePosted 11 Days Ago bot
Tyson Foods Manager IT MXT
Experience: 5-years
Pattern: full-time
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loacation TRC IT HUB - Torreon, El Fresno, Coahuila, Mexico, Mexico
loacation TRC IT HUB - T..........Mexico

Job Details: Manager of Application Support, Supply Chain The Manager of Application Support for Supply Chain will lead a global, Follow-the-Sun support organization dedicated to delivering exceptional customer service, operational excellence, and rapid issue resolution. This leader will cultivate a strong training culture, drive accountability across SLAs, and reduce technical debt while ensuring system stability and uptime for mission-critical logistics applications.   This is not a purely managerial role. The ideal candidate brings hands-on experience debugging, troubleshooting, and resolving complex code issues, and is expected to engage directly at a technical level when escalations demand it. The ability to roll up their sleeves alongside the team is essential to maintaining the speed and quality of resolution this organization requires. Primary skills for this role are SAP IBP, Google Cloud Platform services, Palantir, RPA and Power BI .  Essential Duties and Responsibilities: • Collaboration with IT Teams and Senior Management: Work to ensure the stability, security, and scalability of IT components and align IT strategies with business objectives and goals. • Continuous Learning and Improvement: Encourage the team to stay updated on the latest trends and tools in IT, fostering a culture of continuous improvement. • Cross-Functional Team Coordination: Coordinate with cross-functional teams to ensure successful project delivery and alignment with business needs. • Culture Driver: Foster a positive and innovative IT culture that aligns with organizational values, promotes continuous learning, and encourages collaboration across teams and departments. • Effective Communication with Stakeholders: Communicate clearly with stakeholders at all levels to understand their IT needs and provide appropriate solutions. • Execution Focus: Emphasize day-to-day product management tasks and delivery, ensuring that goals and timelines are met. • Operational Efficiency Management: Ensure that processes are followed and issues are resolved to meet stated SLAs, driving continuous operational improvements. • Performance Management: Implement and utilize the enterprise-wide performance management system to set clear expectations, provide regular feedback, and conduct timely performance reviews for team members, fostering a supportive environment for individual growth and team success. • Project Execution and Methodology: Apply Agile and Waterfall approaches to balance flexible, iterative development with structured planning and documentation, and implement scrum practices for adaptable delivery with clear milestones and reporting. • Risk Management: Identify and assess potential risks within IT projects and operations, implementing basic mitigation strategies to minimize impact on team deliverables. • Vendor Relationship Management: Manage relationships with external vendors, service providers, and consultants to ensure the delivery of high-quality IT services. • Team Support and Development: Directly manage a team of subject matter experts, supporting their development and acting as a technical resource to resolve complex issues. • Technical Leadership and Guidance: Provide hands-on guidance to the team, ensuring best practices are followed and maintaining technical excellence. • Perform other job-related duties as assigned, which align with our organization's vision, mission, and values and fall within your scope of practice. Qualifications: Education: Bachelor's degree preferably in Information Technology, Computer Science, or a related field, or relevant experience. Preferred Certification(s): Any relevant IT Certification. Experience: 5+ years of relevant and practical experience, preferably in IT management or a related role, with a proven ability to lead and motivate teams. Special Skills: • People Leadership Development: Transition from an individual contributor role to a people leadership position, focusing on developing and mentoring team members to foster their growth and success within the organization. • Leadership and Team Management: Demonstrate foundational leadership and team management skills, guiding and supporting team members to achieve their tasks while encouraging collaboration and professional growth. • Team Member Support and Empowerment: Actively support team members by identifying and creating opportunities for skill development, cross-functional exposure, and career advancement, ensuring their success and alignment with organizational goals. • Problem-Solving and Decision-Making: Exhibit strong problem-solving and decision-making abilities, effectively addressing challenges and making informed decisions under pressure. Resolve routine issues independently, escalating complex problems to senior management when necessary. • IT Project Management: Possess basic proficiency in IT project management methodologies and tools, supporting the planning and execution of projects under the guidance of senior leaders. • Communication and Interpersonal Skills: Exhibit strong communication and interpersonal skills, effectively explaining technical concepts to non-technical staff and facilitating clear understanding across the team. #TysonMXT Relocation Assistance Eligible: No Work Shift: Tyson is an Equal Opportunity Employer. All qualified applicants will be considered without regard to race, national origin, color, religion, age, genetics, sex, sexual orientation, gender identity, disability or veteran status.

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