Digital Account Manager job opportunity at Clarivate.

Home Jobs In United States Of America Tag: Job Digital Account Manager position at Clarivate


DatePosted 30+ Days Ago bot
Clarivate Digital Account Manager
Experience: 5-years
Pattern: full-time
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loacation R243-Tempe, United States Of America
loacation R243-Tempe....United States Of America

Step into a high impact role where your digital expertise and customer centric mindset will shape the success of our Academia & Government partners. As a Digital Account Manager , you’ll be the strategic driver behind a key territory—leading sales initiatives, uncovering opportunities, and collaborating across Sales Development, Product Sales, Renewals, Product Management, and Marketing to deliver exceptional value. If you’re energized by building relationships, solving complex challenges, and exceeding ambitious goals, this is your chance to make a meaningful impact at Clarivate. About You – experience, education, and skills Bachelor’s degree or equivalent experience 5+ years of relevant professional experience, with 3+ years in content/technology sales (ideally with academic institutions), including account planning and demonstrated success in new business and renewals. Proficiency with Salesforce (or similar CRM) It would be great if you also had… Knowledge of Clarivate business, clients, and products, with the ability to clearly articulate the value proposition for products, and respond to inquiries about product functionality Excellent interpersonal skills and ability to build and maintain strong relationships with a diverse blend of personalities and levels of authority to reach a resolution Ability to assess the sales process and request participation from leadership when required Ability to analyze, evaluate, and draw meaningful conclusions and action plans from data, and ability to accurately forecast, as well as generate and report on key sales metrics. Working knowledge of formal sales methodologies (i.e., Challenger, Miller Heiman) Experience working in a matrixed organization What will you be doing in this role?... Manage assigned territory and territory plan coordination, work closely with product specialists, customer success, and renewal teams to develop an overall plan to increase long-term revenue Influence and motivate others in a matrixed sales organization to achieve shared goals Focus on new and renewal business to expand Clarivate’s business within the territory, serving as the primary point of contact to engage clients Create and nurture relationships with influencers/decision makers to advance lead generation and sales activity Manage full portfolio forecast (renewals and new business), including specialty products and content; work closely with product specialists and support teams to ensure forecast accuracy Maintain a strong working knowledge of products, especially in core content Ensure client satisfaction and issues are resolved, partner with product specialists to coordinate resolution of specialty product issues while working with colleagues in customer service and technical support Enter activity and files into Salesforce to ensure collaboration and full communication. Provide support and information to sales leadership in forecasting, win/loss analysis, key deals, and other metrics Participating in training and learning opportunities Hours of Work Full-time, permanent Although duties are typically performed during normal business hours, occasional off-hours may be required #CB #LI-Hybrid At Clarivate, we are committed to providing equal employment opportunities for all qualified persons with respect to hiring, compensation, promotion, training, and other terms, conditions, and privileges of employment. We comply with applicable laws and regulations governing non-discrimination in all locations.

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