Specialist, Customer Service job opportunity at Evonik Industries AG.

Home Jobs In United States Of America Tag: Customer Service Specialist, Customer Service position at Evonik Industries AG


DatePosted Today bot
Evonik Industries AG Specialist, Customer Service
Experience: 3-years
Pattern: full-time
Country:
apply Apply Now
Salary:
Status:

Customer Service

Copy Link Report
degreeMaster's (M.A.)
loacation Piscataway, NJ, United States Of America
loacation Piscataway, NJ....United States Of America

What we offer Explore a world of opportunities with us. Look ahead with us and help shape innovative solutions to make our world more sustainable and life healthier, more vibrant and more comfortable. At Evonik, you have the chance to explore, thrive, and grow alongside 33,000 colleagues. Among attractive career paths and high-quality development programs, we not only offer performance-based remuneration and occupational health benefits but also hybrid and flexible working environments with #SmartWork. Bring your fresh perspective, develop your strengths, break out your mold, and find a career that fits your dreams with us. Click on the link below to learn what our employees have to say about Evonik: https ://careers.evonik.com/en/about/meet-the-team/ The Customer Service Representative for Active Oxygens at Evonik in Piscataway, NJ, is responsible for managing customer orders, resolving inquiries and complaints, and ensuring timely delivery of products. This role requires strong SAP experience, effective communication, and the ability to work both independently and collaboratively in a hybrid environment, including after-hours coverage for emergency order service. The is a hybrid role with 2 in-office days a week (non-negotiable) RESPONSIBILITIES Process and manage domestic and export orders accurately from entry to fulfillment in SAP. Resolve customer remittance differences, complaints, and non-conformance reports (NCRs). Monitor order shipment dates, production schedules, and delivery timelines to meet customer requirements. Create and maintain customer Account Master Data in SAP. Interface with Sales, Marketing, Technical, and Operations teams to ensure timely shipment to new equipment installations. Follow up with customers to confirm requirements are met and obtain repeat orders. Assist internal and external customers with inquiries related to orders, invoicing, and SDS documentation. Coordinate with Operations to prioritize deliveries and resolve product/equipment shortages. Monitor customer collections with AR representatives and Sales, ensuring timely payments and resolution of short pays. Participate in after-hours coverage (weekends/holidays) to support 24/7 emergency order service. REQUIREMENTS Bachelor’s degree preferred; minimum 3 years of comparable business experience and 3–5 years in a Customer Service role. Strong SAP experience required. Self-starter with positive attitude, able to multi-task effectively in a team and independently. Excellent communication, interpersonal, organizational, and decision-making skills. Strong math skills and demonstrated PC skills, including CRM, intermediate Excel, PowerPoint, and Word. Ability to work effectively both independently and in a team environment. Spanish and French language skills are a plus. Hybrid work schedule with 2 in-office days per week; must be within commuting distance of Piscataway, NJ. Summary Compensation & Benefits: Compensation and benefits offered may vary depending on multiple individualized factors. This range represents a good faith estimate for this position. (Specific rate to be determined, but not limited to, geographic location, education, experience, knowledge, skills and abilities of applicant, internal equity, and alignment with market data). Pay Range : : : $66,700-$111,200 Evonik offers a comprehensive benefit package, subject to plan eligibility, terms, and guidelines. Benefits included, but not limited to: Medical, dental, and vision benefits Paid time off plan 401(k) savings plans Health Savings Account (HSA) Flexible Spending Accounts (FSAs) Employee Assistance Program Voluntary Benefits and Employee Discounts Disability benefits Life Insurance Parental leave Tuition Reimbursement Car provided The Evonik Group adopts an Equal Employment Opportunity (EEO) approach.  Candidates are assessed based on their educational qualifications, experience, job competencies and potential and shall not be discriminated against on the basis of race, ethnicity, age, gender, religion, nationality, disability or sexual orientation or other classifications protected by local, state, or provincial regulations.  Your Application   To ensure that your application is proceeded as quickly as possible and to protect the environment, please apply online via our  careers  portal . Further information about Evonik as Employer can be found at https://careers.evonik.com .  Please address your application to the Talent Acquisition Manager, stating your earliest possible starting date and your salary expectations. Your Talent Acquisition Manager: Lyne El Kache [C] Company is Evonik Corporation

Other Ai Matches

Ausbildung 2026 Chemikant (m/w/d) - Darmstadt Applicants are expected to have a solid experience in handling Job related tasks
Shift Safety Coordinator Applicants are expected to have a solid experience in handling Job related tasks
Field Services Specialist Applicants are expected to have a solid experience in handling Job related tasks
Customer Service / Supply Chain Representative Applicants are expected to have a solid experience in handling Job related tasks
Ausbildung 2026 Chemielaborant (m/w/d) - Halle-Künsebeck Applicants are expected to have a solid experience in handling Job related tasks
Senior Fachplaner (m/w/d) Automatisierungstechnik Applicants are expected to have a solid experience in handling Job related tasks
IT Security Consultant Applicants are expected to have a solid experience in handling Job related tasks
Ausbildung 2026 Industriekaufleute Bachelor of Arts (m/w/d) - Marl Applicants are expected to have a solid experience in handling Job related tasks
Precious Metal Powder Catalyst Scientist Applicants are expected to have a solid experience in handling Job related tasks
Operations Technician Applicants are expected to have a solid experience in handling Job related tasks
Produktionsmitarbeiter (m/w/d) Applicants are expected to have a solid experience in handling Job related tasks
Supply Chain & Logistic Specialist (Hybrid Role) Applicants are expected to have a solid experience in handling Job related tasks
Operativer Mitarbeiter (m/w/d) Poststelle Applicants are expected to have a solid experience in handling Job related tasks
Facharbeiter (m/w/d) Mechanik Applicants are expected to have a solid experience in handling Job related tasks
Head of Direct Procurement Asia Applicants are expected to have a solid experience in handling Job related tasks
Sr Mechanical Plant Engineer Applicants are expected to have a solid experience in handling Job related tasks
QA Specialist Applicants are expected to have a solid experience in handling Job related tasks
Raw Materials Senior Sourcing Manager, Industrial Gases Applicants are expected to have a solid experience in handling Industrial Gases related tasks
Intern (m/f/div) Communication & Change Digitalization Applicants are expected to have a solid experience in handling Job related tasks
Changeover Team Manager Applicants are expected to have a solid experience in handling Job related tasks
Sr Business Manager Care Solutions Applicants are expected to have a solid experience in handling Job related tasks
Visual Inspection Operator Applicants are expected to have a solid experience in handling Job related tasks
Ausbildung 2026 Anlagenmechaniker (m/w/d) - Marl Applicants are expected to have a solid experience in handling Job related tasks