Leadership & Learning Global Operations Associate Lead job opportunity at QBE Insurance Group.

Home Jobs In Philippines Tag: Job Leadership & Learning Global Operations Associate Lead position at QBE Insurance Group


DatePosted 30+ Days Ago bot
QBE Insurance Group Leadership & Learning Global Operations Associate Lead
Experience: 3-years
Pattern: full-time
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loacation PHI - Manila, Philippines
loacation PHI - Manila....Philippines

Primary Details Time Type: Full time Worker Type: Employee Responsible for mentoring new hires and providing process initiatives for the assigned team. Handles and provides support for various HR employee programs within the organization and responsible for administering or processing transactions and workflows. Primary Responsibilities • Provide input for process/policy improvement • Comply with proper internal controls to conduct job functions /carry out responsibilities/administrative activities • Assist in driving improvements to HR policies, practices and processes across sites, taking into account cultural differences •Ensure high HR service levels and assist in facilitating two-way communication among functional areas and human resources • Liaising with centers of excellence to provide answers for employees •Generate both regular and ad-hoc reports for Management from Workday & Cornerstone (HRIS & LMS) • Manage the security and maintenance of HR personnel files. Ensure that all files are complete and ready for regulatory inspection. • Develops human resources solutions by collecting and analyzing information; recommending courses of action • Preparing or updating employment records related to hiring, transferring, promoting, and terminating • Provide support to employees for complex HR related transactions such as payroll taxes, over payment, under payment, deductions, employment contracts/ letters, invoices, etc. and resolve issues and problems • Administering HR related transactions and workflows • Utilizing available systems and tools to process transactions and workflows • Engage with managers to interpret reporting data including monthly dashboards • Manage case management system and ensure the correct points of escalation are delivered timely • Facilitate complex audit reports, HR reports and any adhoc reports as necessary • Ensure that all calls/queries are answered in a prompt and professional manner • Point of escalation for complex transactions from employees •Able to mentor new hires and or HR Specialist • Provide training service to new hires/ HR Specialist on process, procedure and system functionality • Successful transfer of knowledge • Lead regular team meetings in collaboration with leadership Required Education • Bachelor's Degree or equivalent combination of education and work experience Required Experience • 3 years relevant experience Preferred Competencies/Skills • Computer literacy with intermediate PC and administration skills • Written and verbal communication skills • Ability to review and interpret data • Ability to transfer knowledge and provide training in systems and processes • A good balance of conceptual and analytical thinking and problem solving skills • Ability to produce solutions to moderately complex problems • Able to understand and follow complex instructions relayed verbally and in writing • Identify trends in data • Assume a methodical approach to a given situation and developing a systematic procedure as a response • Demonstrates good judgment in selecting methods and techniques for obtaining solutions. • Ability to communicate technical information and ideas so others will understand • Uses skills as a seasoned, experienced professional with a full understanding of industry practices and company policies and procedures; resolves a wide range of issues in imaginative as well as practical ways. Preferred Knowledge • Extensive understanding of HR policy and end to end HR process/ procedure • Advanced knowledge to provide human resources related support to multiple business segments, including managing payroll and benefits changes. • Maintain a working knowledge of relevant issues, laws and regulations pertaining to HR practices to ensure optimal value and full regulatory compliance • Knowledge/ experience in Workday administration an advantage QBE Cultural DNA • Everything we do at QBE is underpinned by our DNA (which interlinks seven cultural elements) – because we know it's not just what we do that matters, it's how we do it that makes the difference. We expect all employees to role model and inspire the right behaviours that link to our cultural elements: •We are customer-focused •We are technical experts •We are inclusive •We are fast-paced •We are courageous •We are accountable •We are a team •All employees are expected to adhere to QBE’s Code of Ethics and Conduct and apply sound risk management practices US Only - Disclaimer • To successfully perform this job, the individual must be able to perform each essential job responsibility satisfactorily. Reasonable accommodations may be made to enable an individual with disabilities to perform the essential job responsibilities. Global Disclaimer • The duties listed in this job description do not limit the assignment of work. They are not to be construed as a complete list of the duties normally to be performed in the position or those occasionally assigned outside an employee’s normal duties. Our Group Code of Ethics and Conduct addresses the responsibilities we all have at QBE to our company, to each other and to our customers, suppliers, communities and governments. It provides clear guidance to help us to make good judgement calls. Skills: Collaboration Tools, Communication, Critical Thinking, Employee Relations Investigations, Human Resources (HR), Human Resources Policies, Intentional collaboration, Labor and Employment Law, Managing performance, Problem Solving, Risk Management, Stakeholder Management, Strategic Management, Succession Planning, Team Management How to Apply: To submit your application, click "Apply" and follow the step by step process. Equal Employment Opportunity: QBE is an equal opportunity employer and is required to comply with equal employment opportunity legislation in each jurisdiction it operates.

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