Associate Lead - People Assist job opportunity at QBE Insurance Group.

Home Jobs In Philippines Tag: Job Associate Lead - People Assist position at QBE Insurance Group


DatePosted 30+ Days Ago bot
QBE Insurance Group Associate Lead - People Assist
Experience: General
Pattern: full-time
Country:
apply Apply Now
Salary:
Status:

Job

Copy Link Report
degreeOND
loacation PHI - Manila, Philippines
loacation PHI - Manila....Philippines

Primary Details Time Type: Full time Worker Type: Employee The purpose of this role is to manage and support People employee programs within the organisation, ensuring smooth administration and processing of transactions and workflows. Responsibilities: Entering personal details of new employees and updating and maintaining all existing records in the organisation's People Information System (PeopleIS). Administering People related transactions and workflows. Perform outbound calls to employee/manager for tier 2 concerns or complex issues. Utilises available systems and tools to process transactions and workflows. Liaising with centres of excellence to provide answers for employees. Answering incoming calls/emails enquiries relating to people services. Ensuring that all calls/queries are answered in a prompt and professional manner. Deliver quality, timely and accurate resolution following the set SLA – Service Level Agreement. Adhere to established procedures, ensuring compliance with embedded Risk Controls, and promptly inform managers of emerging risks and incidents. Support internal / external audits as required. Work Experience: Necessary Work Experience includes: Some relevant work experience. Preferred Work Experience includes: Call centre experience in insurance and/or banking industry with billing responsibilities. Increasing level of responsibility in call centre environment. Policy administration experience. Experience in BPO industry with shifting schedules. Qualifications: Necessary Qualifications include: Bachelor's Degree or equivalent combination of education and work experience Global Disclaimer: The duties listed in this job description do not limit the assignment of work. They are not to be construed as a complete list of the duties normally to be performed in the position or those occasionally assigned outside an employee’s normal duties. Our Group Code of Ethics and Conduct addresses the responsibilities we all have at QBE to our company, to each other and to our customers, suppliers, communities and governments. It provides clear guidance to help us to make good judgement calls. US Only Disclaimer: To successfully perform this job, the individual must be able to perform each essential job responsibility satisfactorily. Reasonable accommodations may be made to enable an individual with disabilities to perform the essential job responsibilities. US Only - Travel Frequency: Infrequent (approximately 1-4 trips annually) US Only - Physical Demands: General office jobs:   Work is generally performed in an office environment in which there is not substantial exposure to adverse environmental conditions. Must have the ability to remain in a stationary position for extended periods of time. Must be able to operate basic office equipment including telephone, headset and computer. Incumbent must be able to lift basic office equipment up to 20 lbs. Skills: Collaboration Tools, Communication, Critical Thinking, Customer Service, Employee Relations Investigations, Human Resources (HR), Human Resources Policies, Intentional collaboration, Labor and Employment Law, Managing performance, Problem Solving, Process Improvements, Risk Management, Succession Planning, Talent Acquisition How to Apply: To submit your application, click "Apply" and follow the step by step process. Equal Employment Opportunity: QBE is an equal opportunity employer and is required to comply with equal employment opportunity legislation in each jurisdiction it operates.

Other Ai Matches

Finance Service Analyst Applicants are expected to have a solid experience in handling Job related tasks
Talent Pipeline: Senior Underwriter, Accident & Health Applicants are expected to have a solid experience in handling Accident & Health related tasks
AVP Commercial Property Underwriting Applicants are expected to have a solid experience in handling Job related tasks
Claims Executive, Non-Marine, Specialty Claims Applicants are expected to have a solid experience in handling Non-Marine, Specialty Claims related tasks
Underwriting Assistant Applicants are expected to have a solid experience in handling Job related tasks
Senior Manager - Transformation Practice & Maturity Applicants are expected to have a solid experience in handling Job related tasks
Account Manager - Broker Partnerships Account Lead Applicants are expected to have a solid experience in handling Job related tasks
Lead Systems Engineer Applicants are expected to have a solid experience in handling Job related tasks
remote-jobserver Remote
Motor Vehicle Assessor Applicants are expected to have a solid experience in handling Job related tasks
Learning COE Lead Applicants are expected to have a solid experience in handling Job related tasks
Customer Service Representative Applicants are expected to have a solid experience in handling Job related tasks
Finance Associate, Asia Applicants are expected to have a solid experience in handling Asia related tasks
Automation Engineer - GSSC T&OE Applicants are expected to have a solid experience in handling Job related tasks
Assistant Underwriter, Hull and Liability, Marine Applicants are expected to have a solid experience in handling Hull and Liability, Marine related tasks
ServiceNow Senior Developer Applicants are expected to have a solid experience in handling Job related tasks
Professional Indemnity Senior Underwriter Applicants are expected to have a solid experience in handling Job related tasks
Professional Policy Administration Applicants are expected to have a solid experience in handling Job related tasks
VP, Head Claims of Technology Applicants are expected to have a solid experience in handling Head Claims of Technology related tasks
Senior Security Analyst Applicants are expected to have a solid experience in handling Job related tasks
Senior Underwriter, Accident & Health Applicants are expected to have a solid experience in handling Accident & Health related tasks
Senior Associate Policy Administration Applicants are expected to have a solid experience in handling Job related tasks
Board Support Administrator Applicants are expected to have a solid experience in handling Job related tasks
E-Trade Trading Underwriter – Property Applicants are expected to have a solid experience in handling Job related tasks