Telesales Supervisor – Medicare Sales Team job opportunity at Sagility.

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DatePosted 14 Days Ago bot
Sagility Telesales Supervisor – Medicare Sales Team
Experience: 1-years
Pattern: full-time
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degreeDiploma
loacation Work@Home Hawaii, United States Of America
loacation Work@Home Hawa..........United States Of America

Sagility combines industry-leading technology and transformation-driven BPM services with decades of healthcare domain expertise to help clients draw closer to their members. The company optimizes the entire member/patient experience through service offerings for clinical, case management, member engagement, provider solutions, payment integrity, claims cost containment, and analytics. Sagility has more than 25,000 employees across 5 countries. Job title: Telesales Supervisor – Medicare Sales Team Job Description: Lead With Purpose – Make an Impact in Healthcare Sales   Telesales   Supervisor – Medicare Sales Team   Location: The Hive, powered by   BroadPath   in Kapolei, HI   Ready to take your leadership skills to the next level? Join our growing team as a   Telesales   Supervisor based out of The Hive in Kapolei, HI - with a flexible hybrid schedule combining on-site and remote work. In this key role,   you’ll   lead a high-performing team of licensed sales agents who help consumers enroll in Medicare Advantage and Prescription Drug Plans. This is your chance to step into a rewarding leadership role in a fast-paced, compliance-driven environment — with competitive pay, a hybrid schedule, and the opportunity to shape success for others.   Why This Leadership Role Stands Out   Lead with impact . Be a mentor, motivator, and strategic leader as you guide   telesales   agents through peak enrollment seasons and beyond   Drive performance.   Monitor KPIs, coach in real time, and implement strategies to hit daily, weekly, and monthly sales goals   Stay connected.   Take live consumer calls in the off-season to sharpen your skills and stay in tune with frontline challenges   Shape success.   Help new hires thrive from the training room to the sales floor by partnering with trainers and   participating   in classroom activities   Compensation Highlights   Competitive pay at   $ 3 2 .00 per hour   Full-time position with performance-driven responsibilities   Eligible for   medical and 401(k) benefits   after a standard eligibility period Hybrid Work Flexibility   This is a hybrid role based at our Kapolei, HI office. Onsite presence is   required   during key business periods including training, nesting, team events, and coaching sessions.   Primary location: 949   Kamokila   Blvd, Kapolei, HI 96707   Must be able to reliably commute to the office on a regular (or as-needed) basis   Program Schedule   Full-time Training Schedule: Monday-Friday, 8:00 AM–4:30 PM HST   First   7 weeks   are on-site with no time off   Location: 949   Kamokila   Blvd, Kapolei, HI 96707   Must be flexible to work assigned production shifts between   9:00 AM–9:00 PM HST   after training   What   You’ll   Do as a   Telesales   Supervisor   Support and enhance classroom training experiences by   participating   in mock calls and onboarding activities   Motivate   telesales   agents to achieve sales goals while upholding compliance and quality standards   Provide   daily guidance through one-on-one coaching, live feedback, and chat-based support   Monitor agent KPIs including call quality, attendance, handle time, and sales performance   Maintain team accountability and ensure service levels are consistently met   Evaluate agent calls and provide coaching with clear performance documentation · Support off-season operations by handling inbound consumer calls to stay connected with the sales process   Assist   with seasonal recruiting by conducting interviews and helping   identify   future talent   Minimum   Requirements   1+ year of recent call center leadership experience, ideally in   telesales   1+ year of recent healthcare experience, preferably in Medicare Advantage   Proven ability to coach agents to meet call center performance goals   Strong communication   skills and   proficiency   with tools like Microsoft Windows and CRM systems   Experience managing multiple channels (phone, email, and chat)   High school diploma or equivalent   Willingness to work onsite during critical business periods   Preferred Requirements Active   Health Producer License in Hawaii   A Leadership Role You Can Grow With   This is more than a supervisory position —   it's   a launchpad into higher levels of leadership in a fast-growing healthcare sales environment. If you thrive in a performance-driven culture and are passionate about empowering others to succeed, this is your opportunity to make a real impact.   Diversity Statement   At   BroadPath , diversity is our strength. We embrace individuals from all backgrounds, experiences, and perspectives. We foster an inclusive environment where everyone feels valued and empowered. Join us and be part of a team that celebrates diversity and drives innovation!   Equal Employment Opportunity/Disability/Veterans   If you need accommodation due to a disability, please email us at   HR@Broad-path.com . This information will be held in confidence and used only to   determine   an appropriate accommodation   for the application process   BroadPath   is an Equal Opportunity Employer. We do not discriminate against our applicants because of race, color, religion, sex (including gender identity, sexual orientation, and pregnancy), national origin, age, disability, veteran status, genetic information, or any other status protected by applicable law.   Location: Work@Home HawaiiUnited States of America

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