Presales Support Intern job opportunity at iSchool.

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Date2026-02-21T12:35:25.072Z bot
iSchool Presales Support Intern
Experience: General
Pattern: Full-time
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loacation Cairo, Egypt
loacation Cairo....Egypt

🏢 About iSchool iSchool is an online coding & AI education platform for students aged 6–18 across 20+ countries. We provide 1-on-1 live sessions and help students build real tech skills. 🎯 Role Overview We are looking for a Presales Support Intern to assist parents and students during their trial sessions. This role is critical in ensuring a smooth session experience, solving technical issues, and acting as the communication bridge between parents and instructors. 🛠 Responsibilities • Assist parents and students in joining their trial session (Zoom/Platform support) • Solve basic technical issues (audio, camera, login issues) • Act as a bridge between tutor and parent if any issue occurs • Respond to parents' booking questions • Ensure smooth session start & follow-up when needed • Maintain high attendance & positive experience rate 🌎 Requirements • Intermediate English (spoken & written) • Good communication & problem-solving skills • Calm under pressure • Basic technical knowledge (Zoom, browsers, internet troubleshooting) • Available for midnight shift (aligned with North America time zones) 💡 Preferred • Experience in customer support • Experience in EdTech • Experience handling international clients

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