Operations Manager job opportunity at Treantly.

Home Jobs In Philippines Tag: Job Operations Manager position at Treantly


Date2026-02-10T16:10:14.532Z bot
Treantly Operations Manager
Experience: General
Pattern: Full-time
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degreeHigh School (S.S.C.E)
Philippines

1. Daily Operations & Workflow Management Oversee the entire job cycle from Lead → Booking → Payment → Installation → Follow-up. Ensure jobs are: Scheduled correctly Paid before installation Documented with photos and signatures Verified through checklists to prevent technician errors 2. Team Management Manage the following team members: Virtual CSR Sales VA Marketing VA Technicians (via processes) Create daily task lists for each role. Hold the team accountable to KPIs. 3. Money & Payment Control Ensure the following: Payments are collected before installation Invoices match vehicle and glass specifications Cash is counted and logged Credit card authorization is completed End-of-day reconciliation is performed 4. Systems & Structure Development Build and maintain the following systems: CSR scripts Tech checklists Photo documentation procedures Warranty process Return parts process Supplier ordering system 5. Growth Support Collaborate with Marketing and Sales to: Track lead sources Improve the close rate Follow up on estimates Increase repeat customers Daily Tasks: Review the schedule for the next day Confirm all parts are ordered Verify payments for today’s jobs Check photo uploads Audit completed invoices Support CSR with customer issues Update the KPI dashboard Weekly Tasks: Prepare payroll Reconcile suppliers Review technician performance Provide sales follow-up reports Review marketing performance Monthly Tasks: Review profit margins Identify areas for process improvement Refresh training materials Negotiate with vendors Strong English communication skills Experience with CRM systems, Google Workspace, and invoicing systems Process-driven mindset Firm but respectful leadership style Detail-oriented and highly organized
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