Associate Analyst People Support, Asia job opportunity at Xylem Inc.

Home Jobs In India Tag: Asia Associate Analyst People Support, Asia position at Xylem Inc


DatePosted 5 Days Ago bot
Xylem Inc Associate Analyst People Support, Asia
Experience: 3-years
Pattern: full-time
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Asia

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loacation Bangalore, India
loacation Bangalore....India

Xylem is a Fortune 500 global water solutions company dedicated to advancing sustainable impact and empowering the people who make water work every day. As a leading water technology company with 23,000 employees operating in over 150 countries, Xylem is at the forefront of addressing the world's most critical water challenges. We invite passionate individuals to join our team, dedicated to exceeding customer expectations through innovative and sustainable solutions. Key Responsibilities     R espond to Tier 1 HR inquiries related to policies, procedures,   processes,   and system navigation   in line with SLAs and quality expectations .   Strive for swift and effective resolution of inquiries, ensuring that most requests are addressed promptly at first touch by   leveraging   readily accessible information and guidelines .   Guide employees and managers to   appropriate self-service   tools and resources.   M aintain customer contact until request is resolved   Escalate complex or unresolved inquiries to   relevant   next level support   as needed.   Maintain   accurate   case documentation and follow standard operating procedures.   Collaborate with   G lobal People Services   – People   Services   team members   to ensure alignment and consistency.   Support knowledge base updates by   identifying   gaps or outdated content.   Participate in team meetings, training, and process improvement initiatives.   Share knowledge and best practices within the team .         Qualifications   Bache lor's   degree or equivalent experience in Human Resources or related field.     1- 3   years of experience in HR support or customer service   preferred .   Familiarity with   HR technology   ( i.e.   Workday ,   case management   tools)   is preferred .   Strong interpersonal and communication skills .   English   language   is   required .   Join the global Xylem team to be a part of innovative technology solutions transforming water usage, conservation, and re-use. Our products impact public utilities, industrial sectors, residential areas, and commercial buildings, with a commitment to providing smart metering, network technologies, and advanced analytics for water, electric, and gas utilities. Partner with us in creating a world where water challenges are met with ingenuity and dedication; where we recognize the power of inclusion and belonging in driving innovation and allowing us to compete more effectively around the world.

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