Customer Success Manager - Samsung Ads job opportunity at Samsung.

Home Jobs In Canada Tag: Job Customer Success Manager - Samsung Ads position at Samsung


DatePosted 7 Days Ago bot
Samsung Customer Success Manager - Samsung Ads
Experience: 5-years
Pattern: full-time
Country:
apply Apply Now
Salary:
Status:

Job

Copy Link Report
degreeGeneral
loacation 595 Bay St, Suite 0408, Toronto, Canada, Canada
loacation 595 Bay St, Su..........Canada

Position Summary Role and Responsibilities Samsung Ads, the advertising monetization arm of Samsung Electronics, leverages proprietary real-time TV viewing behavior and insights to promote relevant brands and content experiences to consumers. We partner with brands, agencies and content owners to deliver unique advertising opportunities on native placements within our Smart TV platform and programmatically with a cross device solution. Samsung’s unique first party data help brands connect to their audience as they explore content across desktop, mobile,tablets and our Smart TVs. The Samsung Ad platform delivers high-quality audience targeting powered by three key components: first-party audience data at scale, world-class data science, and brand-safe cross-device ad inventory. The Opportunity We’re growing our Customer Sucess team! Samsung Ads is looking for confident individuals to take on this strategic position dedicated to supporting the Sales team and driving direct impact towards quarterly revenue goals. He/she will partner with Sellers on key accounts & verticals to provide seamless end-to-end full support. Candidates should have prior experience focused on delivering excellent customer service, driving campaign performance and achieving a successful renewal rate. He/she must be able to demonstrate a strong knowledge of the advertising industry across digital & programmatic platforms. If you're interested in joining a rapidly growing team working to build a unique, world-class advertising organization with a relentless focus on design and customer experience, you've come to the right place!   Role and Responsibilities • Align directly with Sales representatives to provide seamless account support, including but not limited to: RFP responses, media planning, post-sale kick-off and management of campaign insights & reports. • Serve as lead contact for all day-to-day client communication, ensuring exceptional service and troubleshooting appropriately in a timely manner. • Lead campaign kick-off meetings, manage launch timelines, and streamline communication on campaign updates, troubleshooting, optimization recommendations and final campaign review. • Communicate to internal teams across product and operations of upcoming campaigns, requirements and guidance on discussed KPIs. • Maintain strong knowledge of Samsung Ads platform and offerings to serve as the “go-to” resource and drive upsell opportunities. • Produce best practices and learnings based on campaign performance, and provide clients with recommendations to drive renewal business. • Collaborate with Marketing team for custom ideation and marketing solutions, providing specific overview of client’s objectives and goals. • Educate and guide new and existing clients on best practices, onboard new clients and proactively address areas where improvement is needed. • Understand the larger financial picture and drive positive impact towards Samsung Ads’ annual sales growth.       Skills and Qualifications • 5+ years working in an organization that supports the Advertising Sales function specifically within the Account Management role • Must be task driven and have the ability to produce and hit key deliverable deadlines in a fast paced environment • Attention to detail, ability to multitask and strong organizational skills required • Experience working directly with clients and can demonstrate ability to present during meetings • Deep understanding of the digital advertising space, with knowledge of programmatic landscape • Bachelor’s degree required Skills and Qualifications #LI-TX * Please visit Samsung membership to see Privacy Policy, which defaults according to your location. You can change Country/Language at the bottom of the page. If you are European Economic Resident, please click here .

Other Ai Matches

Assistant Manager, MX Retail Marketing Applicants are expected to have a solid experience in handling MX Retail Marketing related tasks
Product Marketing Internship (Home Entertainment – Gaming) Applicants are expected to have a solid experience in handling Job related tasks
GPU Design Verification Engineer Applicants are expected to have a solid experience in handling Job related tasks
Strategic Planning Professional Applicants are expected to have a solid experience in handling Job related tasks
Marketing Operations Lead Applicants are expected to have a solid experience in handling Job related tasks
Senior Legal Counsel, Legal Management Applicants are expected to have a solid experience in handling Legal Management related tasks
Manager, Payroll Tax & Audit Lead Applicants are expected to have a solid experience in handling Payroll Tax & Audit Lead related tasks
STA Synthesis Engineer Applicants are expected to have a solid experience in handling Job related tasks
IT Security Manager (m/f/d) Applicants are expected to have a solid experience in handling Job related tasks
Key Account Manager- PC Monitors Applicants are expected to have a solid experience in handling Job related tasks
Product & Engineering Operations Director Applicants are expected to have a solid experience in handling Job related tasks
Photo Process Technician - Days Applicants are expected to have a solid experience in handling Job related tasks
Project Controls Team Lead Applicants are expected to have a solid experience in handling Job related tasks
T1 GCS Gas Engineer Applicants are expected to have a solid experience in handling Job related tasks
Cleans Process Engineer Applicants are expected to have a solid experience in handling Job related tasks
Category Lead (m/w/d) Mobile Experience Applicants are expected to have a solid experience in handling Job related tasks
Software Engineer - Backend (Service) Applicants are expected to have a solid experience in handling Job related tasks
Working Student - Ad Client Solutions Applicants are expected to have a solid experience in handling Job related tasks
Specialty Systems Design Engineer Applicants are expected to have a solid experience in handling Job related tasks
e-commerce Business Developer (m/w/x) Applicants are expected to have a solid experience in handling Job related tasks
KAM Home Appliance (Linea Blanca) Applicants are expected to have a solid experience in handling Job related tasks
Senior Specialist- Finance Applicants are expected to have a solid experience in handling Job related tasks
Business Development Manager – EHS Heating – Residential Applicants are expected to have a solid experience in handling Job related tasks