IT Systems Administrator position at CrowdStrike.| Australia

_{Posted 6 Days Ago} bot

CrowdStrike IT Systems Administrator

Experience: General

Pattern: full-time

Country:

Copy Link Report

OND

Australia - Sy..........Australia

As a global leader in cybersecurity, CrowdStrike protects the people, processes and technologies that drive modern organizations. Since 2011, our mission hasn’t changed — we’re here to stop breaches, and we’ve redefined modern security with the world’s most advanced AI-native platform. Our customers span all industries, and they count on CrowdStrike to keep their businesses running, their communities safe and their lives moving forward. We’re also a mission-driven company. We cultivate a culture that gives every CrowdStriker both the flexibility and autonomy to own their careers. We’re always looking to add talented CrowdStrikers to the team who have limitless passion, a relentless focus on innovation and a fanatical commitment to our customers, our community and each other. Ready to join a mission that matters? The future of cybersecurity starts with you. About the Role: The CrowdStrike Information Technology Service Desk (ITSD) Team is looking for an IT Systems Administrator to join our North Sydney office. The ITSD Team is a key component of the CrowdStrike global team and is critical to the smooth and effective daily operations of all CrowdStrike team members. This position will facilitate, implement, troubleshoot, and problem solve in support of our internal CrowdStrike users. Additionally, they will work to enhance the ITSD Team’s service delivery, systems, and operational process and procedures. This is an opportunity to work in a dynamic, fast-paced and challenging environment. Candidates should be interested in expanding their breadth of knowledge, constantly learning new technologies and processes, solving difficult problems, coming up with creative and unorthodox solutions and thinking well on their feet, all in support of providing world-class customer service. What You’ll Do: Serve as a front-line Service Desk team member by managing inbound support requests and facilitating resolution for our internal customers Maintain an operational knowledge of the latest Mac, Windows and Linux OS server and desktop features, best practices and system/application configurations Manage CrowdStrike endpoints via SCCM, Jamf and AirWatch. This includes monitoring, securing, updating, patching, troubleshooting, automating and optimizing laptop, desktop and mobile systems Contribute to streamlining, optimizing and simplifying employee application experiences, improving application usability and interoperability, testing new application releases and researching new solutions to customer demands or recurring problem sets Configure new-hire systems and perform IT on-boarding for new employees Act as a local resource for hands-on and eyes-on assistance in the server/networking room Potential occasional travel to remote offices for similar projects Collaborate with IT Service Desk Team members and other teams’ subject matter experts when working on projects or new initiatives Implement, improve and document new and existing policies, procedures and processes for various IT systems Maintain inventory and assist with asset procurement, delivery and shipping Provide support for A/V equipment in office conference rooms Assist in supporting employees in the office as necessary Assist with tasks as assigned by the manager which may involve providing support to other areas of the business, as required What You'll Need: Effective communication, patience, tenacity and follow-through in tracking, troubleshooting and bringing to resolution internal customer support calls Ability to explain complex technical concepts/procedures/policies to non-technical internal customers; collaborate and coordinate with members of other teams to track, isolate and resolve technical issues Preferred Skills: Experience with scripting or reverse engineering scripts in PowerShell, Bash, Python with exposure to scripting for task automation (JAMF/SCCM) Experience with systems management and automation including a basic understanding of Group Policy, WSUS and automation services Experience with basic troubleshooting and network concepts with a fundamental understanding of TCP/IP, DNS, IP addressing, connectivity troubleshooting, cabling, etc.. Fundamental understanding of the Linux, Windows and Mac command line, services, data manipulation, installation and system operation Experience with VMWare or Hyper-V virtualization, including deployment, management and troubleshooting Mid to advanced understanding of security concepts and best practices Experience with mail flow and basic troubleshooting on mail systems such as Exchange and Google Apps Strong task and time management skills with the ability to prioritize, triage, resolve and escalate in an efficient and effective manner Intermediate knowledge of OS concepts and Active Directory account creation and maintenance with some OU and Security Group management Tangible understanding of security best practices, worst practices, concepts and real-world applications Must have effective written and verbal communication skills; speak fluent English Must be capable of lifting 50lbs #LI-MT2 Benefits of Working at CrowdStrike: Market leader in compensation and equity awards Comprehensive physical and mental wellness programs Competitive vacation and holidays for recharge Paid parental and adoption leaves Professional development opportunities for all employees regardless of level or role Employee Networks, geographic neighborhood groups, and volunteer opportunities to build connections Vibrant office culture with world class amenities Great Place to Work Certified™ across the globe CrowdStrike is proud to be an equal opportunity employer. We are committed to fostering a culture of belonging where everyone is valued for who they are and empowered to succeed. We support veterans and individuals with disabilities through our affirmative action program. CrowdStrike is committed to providing equal employment opportunity for all employees and applicants for employment. The Company does not discriminate in employment opportunities or practices on the basis of race, color, creed, ethnicity, religion, sex (including pregnancy or pregnancy-related medical conditions), sexual orientation, gender identity, marital or family status, veteran status, age, national origin, ancestry, physical disability (including HIV and AIDS), mental disability, medical condition, genetic information, membership or activity in a local human rights commission, status with regard to public assistance, or any other characteristic protected by law. We base all employment decisions--including recruitment, selection, training, compensation, benefits, discipline, promotions, transfers, lay-offs, return from lay-off, terminations and social/recreational programs--on valid job requirements. If you need assistance accessing or reviewing the information on this website or need help submitting an application for employment or requesting an accommodation, please contact us at recruiting@crowdstrike.com for further assistance.

Other Ai Matches

Remote

Benefits Manager - Canada, LATAM (Remote) Applicants are expected to have a solid experience in handling LATAM (Remote) related tasks

Remote

Regional Sales Engineer (Remote, NLD) Applicants are expected to have a solid experience in handling NLD) related tasks

Customer Development Representative, Spain Applicants are expected to have a solid experience in handling Spain related tasks

Remote

AIDR SE Specialist (Remote, East Coast) Applicants are expected to have a solid experience in handling East Coast) related tasks

Sr. Engineer - Sensor SDET Applicants are expected to have a solid experience in handling Job related tasks

Sr. Data Engineer - Cloud Security Applicants are expected to have a solid experience in handling Job related tasks

Remote

Regional Sales Engineer, NG-SIEM, Germany (Remote) Applicants are expected to have a solid experience in handling NG-SIEM, Germany (Remote) related tasks

Remote

Corporate Sales Engineer (Remote, UAE) Applicants are expected to have a solid experience in handling UAE) related tasks

Sr. Engineer II, Sensor SDET - CTIO (Hybrid) Applicants are expected to have a solid experience in handling Sensor SDET - CTIO (Hybrid) related tasks

Remote

Incident Response Principal Consultant (インシデントレスポンス・プリンシパルコンサルタント) (Remote, JPN) Applicants are expected to have a solid experience in handling JPN) related tasks

Manager, Product Design (Hybrid) Applicants are expected to have a solid experience in handling Product Design (Hybrid) related tasks

Manager, Engineering Applicants are expected to have a solid experience in handling Engineering related tasks

Remote

Strategic Advisory Services Principal Consultant (Remote, SAU) Applicants are expected to have a solid experience in handling SAU) related tasks

Remote

Corporate Sales Engineer - German (Remote) Applicants are expected to have a solid experience in handling Job related tasks

Sr. Account Executive (Hybrid, Reading) Applicants are expected to have a solid experience in handling Reading) related tasks

Remote

Associate Analyst, Falcon Complete (アソシエイトアナリスト - ファルコンコンプリート、リモート可) Applicants are expected to have a solid experience in handling Falcon Complete (アソシエイトアナリスト - ファルコンコンプリート、リモート可) related tasks

Remote

Corporate Sales Engineer, Taiwan (Remote, TWN) Applicants are expected to have a solid experience in handling Taiwan (Remote, TWN) related tasks

Technical Writer, Knowledge Management (AI-Enabled Support Content) Applicants are expected to have a solid experience in handling Knowledge Management (AI-Enabled Support Content) related tasks

Engineer III, Kubernetes - (Hybrid) Applicants are expected to have a solid experience in handling Kubernetes - (Hybrid) related tasks

Remote

Director, Regional Revenue Accounting (Remote, GBR) Applicants are expected to have a solid experience in handling Regional Revenue Accounting (Remote, GBR) related tasks

Technical Support Engineer II - Identity Protection Applicants are expected to have a solid experience in handling Job related tasks

Remote

Corporate Account Executive (Remote, MYS) Applicants are expected to have a solid experience in handling MYS) related tasks

Manager, Engineering - Managed Services (Hybrid) Applicants are expected to have a solid experience in handling Engineering - Managed Services (Hybrid) related tasks

IT Systems Administrator job opportunity at CrowdStrike.

Saved Jobs

No Job Saved

Other Ai Matches