Director, Customer Value Architects - LATAM (Remote) position at CrowdStrike.| United States Of America

_{Posted 18 Days Ago} bot

CrowdStrike Director, Customer Value Architects - LATAM (Remote)

Experience: 8-years

Pattern: Remote

Country:

Copy Link Report

OND

USA - Remote....United States Of America

As a global leader in cybersecurity, CrowdStrike protects the people, processes and technologies that drive modern organizations. Since 2011, our mission hasn’t changed — we’re here to stop breaches, and we’ve redefined modern security with the world’s most advanced AI-native platform. Our customers span all industries, and they count on CrowdStrike to keep their businesses running, their communities safe and their lives moving forward. We’re also a mission-driven company. We cultivate a culture that gives every CrowdStriker both the flexibility and autonomy to own their careers. We’re always looking to add talented CrowdStrikers to the team who have limitless passion, a relentless focus on innovation and a fanatical commitment to our customers, our community and each other. Ready to join a mission that matters? The future of cybersecurity starts with you. About the Role: The Director, Customer Value Architects directly manages a team of Customer Value Architects (CVAs) who serve as key partners to sales and customers, who drive customer onboarding, Falcon Flex adoption, activation, and platform value realization while minimizing churn and contraction. This people leader role is accountable for those team members who bridge the gap between the sale and delivered outcomes, ensuring customers maximize their security investment while growing their relationship with CrowdStrike. Incumbents use management and their own experience to help their team deliver tailored, high-impact value proposals to prospective and existing accounts, and post-investment Executive Business Reviews that address our clients' unique cybersecurity needs. The role also holds accountability for their team’s effort in the onboarding of new customers and collaboration with the direct sales team and technical experts in the support of overall Customer Success. This role supports our LATAM accounts and will require fluency in Spanish and/or Portuguese in written and verbal communication. Expect up to 40% travel. What You’ll Do: Leads a team of direct report Customer Value Architect staff in account onboarding execution and defining of the customer success plans. Partners with direct sales leaders and staff to ensure the CVA team is spearheading the expansion of sales within existing and/or new accounts via the new adoption or expanded use of Falcon Flex, while building relationships with key decision makers. Promotes and supervises the development of competitive business propositions for the company's product portfolio and ensures renewals are achieved via demonstrated realized value and Flex consumption progress. Ensures the CVA team conducts business value analyses to demonstrate ROI and financial impact, as well as develops and delivers Executive Quarterly Business Reviews (EQBRs) featuring value realized analyses, accelerating module adoption, and driving Falcon Flex growth. Shares adoption insights and value realization proof-points with allied sales teams to enable cross-sell/upsell. Drives team and self to proactively identify and remediate risks to customer success and value realization, while supporting renewal cycles to minimize customer attrition. Accountable for CVA team’s efforts in the additional Falcon Flex consumption within a defined sales territory, while driving strategic Flex adoption and planning across strategic accounts. Partners with customers to develop and execute adoption roadmaps aligned with their security objectives. Monitor and analyze Flex usage patterns to identify risks and opportunities. Accountable for precision forecasting and delivering on regular quarterly revenue targets. Holds self and team accountable for timely documentation within CRM / Marketing software of customer contact and activity data (e.g. names, titles, contact information, opportunity value, product information, sales stages, probability, business pain, firm-future commitments, etc.). Ability to travel as needed to customer and/or internal meetings/events. Develops and maintains relationships with sales process stakeholders within the company and develops Partner relationships. Partakes in the quota setting process for team members. Collaborates with other functions to resolve escalations/customer issues quickly. Responsible for nurturing career development, selection of staff, managing performance, and pay discussions of team members. Financial targets held by this leader will be commensurate to the aligned direct-sales organization supported by their CVA teams. What You’ll Need: BA/BS or equivalent educational background is preferred. 8+ years of relevant professional & management experience. Uses trained management skills to manage, mentor, and influence the work of others within their Customer Value Architect team. Delivers upon strategic initiatives and communicates adeptly across the organization. Demonstrated industry knowledge of a customer’s decision-making process, goals, strategies, and business objectives. Effective presentation, customer service, financial/business acumen, negotiation, and executive presence skills. Independently determines approach to managing team and daily operations. Enthusiastic leader with demonstrated ability to lead and compel others to achieve objectives. Identifies, selects, and grows team by imparting knowledge transfer and developing staff as individuals and as a team. Fully functional knowledge of sales methodologies, techniques, and the sales lifecycle of security software solutions, software business value concepts, and the company's products. #LI-JJ2 #LI-Remote Benefits of Working at CrowdStrike: Market leader in compensation and equity awards Comprehensive physical and mental wellness programs Competitive vacation and holidays for recharge Paid parental and adoption leaves Professional development opportunities for all employees regardless of level or role Employee Networks, geographic neighborhood groups, and volunteer opportunities to build connections Vibrant office culture with world class amenities Great Place to Work Certified™ across the globe CrowdStrike is proud to be an equal opportunity employer. We are committed to fostering a culture of belonging where everyone is valued for who they are and empowered to succeed. We support veterans and individuals with disabilities through our affirmative action program. CrowdStrike is committed to providing equal employment opportunity for all employees and applicants for employment. The Company does not discriminate in employment opportunities or practices on the basis of race, color, creed, ethnicity, religion, sex (including pregnancy or pregnancy-related medical conditions), sexual orientation, gender identity, marital or family status, veteran status, age, national origin, ancestry, physical disability (including HIV and AIDS), mental disability, medical condition, genetic information, membership or activity in a local human rights commission, status with regard to public assistance, or any other characteristic protected by law. We base all employment decisions--including recruitment, selection, training, compensation, benefits, discipline, promotions, transfers, lay-offs, return from lay-off, terminations and social/recreational programs--on valid job requirements. If you need assistance accessing or reviewing the information on this website or need help submitting an application for employment or requesting an accommodation, please contact us at recruiting@crowdstrike.com for further assistance. Find out more about your rights as an applicant. CrowdStrike participates in the E-Verify program. Notice of E-Verify Participation Right to Work CrowdStrike, Inc. is committed to fair and equitable compensation practices. Placement within the pay range is dependent on a variety of factors including, but not limited to, relevant work experience, skills, certifications, job level, supervisory status, and location. The base salary range for this position for all U.S. candidates is $165,000 - $235,000 per year, with eligibility for commissions, equity grants and a comprehensive benefits package that includes health insurance, 401k and paid time off. For detailed information about the U.S. benefits package, please click here . Expected Close Date of Job Posting is:04-12-2026

Other Ai Matches

Sales Development Representative - Corporate (Hybrid, AUS) Applicants are expected to have a solid experience in handling AUS) related tasks

Remote

Threat Hunting Consultant - SkillBridge (Remote) Applicants are expected to have a solid experience in handling Job related tasks

Sales Development Representative, French Speaking Applicants are expected to have a solid experience in handling French Speaking related tasks

Regional Sales Engineer Applicants are expected to have a solid experience in handling Job related tasks

Remote

Regional Sales Director, Public Sector (Remote, GBR) Applicants are expected to have a solid experience in handling Public Sector (Remote, GBR) related tasks

Software Engineering Manager - Cloud Security (Hybrid) Applicants are expected to have a solid experience in handling Job related tasks

Sr. Engineer - Cloud & AI Runtime - C++/eBPF/K8s (Hybrid) Applicants are expected to have a solid experience in handling Job related tasks

Remote

Analyst, Falcon Complete (アナリスト, ファルコンコンプリート, リモート可) (Remote) Applicants are expected to have a solid experience in handling Falcon Complete (アナリスト, ファルコンコンプリート, リモート可) (Remote) related tasks

Professional Services - Project Coordinator Launch Intern (Remote, GBR) Applicants are expected to have a solid experience in handling GBR) related tasks

Sr. Engineer, Sensor - Cloud & AI Runtime (C++/Linux/eBPF/K8s) Applicants are expected to have a solid experience in handling Sensor - Cloud & AI Runtime (C++/Linux/eBPF/K8s) related tasks

Remote

Corporate Sales Engineer, LATAM (Remote) Applicants are expected to have a solid experience in handling LATAM (Remote) related tasks

Remote

Horizon (Specialist Sales Organisation) Practice Lead (Remote, DEU) Applicants are expected to have a solid experience in handling DEU) related tasks

Group AI Research Product Manager, Data Science (Hybrid, Sunnyvale) Applicants are expected to have a solid experience in handling Data Science (Hybrid, Sunnyvale) related tasks

Sales Development Representative, German Speaking Applicants are expected to have a solid experience in handling German Speaking related tasks

Remote

Sr. Competitive Intelligence Analyst, Platform Security (Remote) Applicants are expected to have a solid experience in handling Platform Security (Remote) related tasks

Sr. Engineer - Cloud, Agentless Scanning Team (Hybrid, ISR) Applicants are expected to have a solid experience in handling Agentless Scanning Team (Hybrid, ISR) related tasks

Remote

Security Advisor I, Falcon Complete (Remote) Applicants are expected to have a solid experience in handling Falcon Complete (Remote) related tasks

Remote

Incident Response Analyst - SkillBridge (Remote) Applicants are expected to have a solid experience in handling Job related tasks

Cloud Platform Software Engineer - Bucharest (Hybrid, ROU) Applicants are expected to have a solid experience in handling ROU) related tasks

Remote

Business Resilience Manager - Crisis Management (Remote) Applicants are expected to have a solid experience in handling Job related tasks

Security Specialist Applicants are expected to have a solid experience in handling Job related tasks

Remote

Sr. Regional Marketing Manager, Enterprise Net New Business, NAMER (Remote) Applicants are expected to have a solid experience in handling Enterprise Net New Business, NAMER (Remote) related tasks

Remote

Specialist, Cloud Southern Europe (Remote, ESP) Applicants are expected to have a solid experience in handling Cloud Southern Europe (Remote, ESP) related tasks

Director, Customer Value Architects - LATAM (Remote) job opportunity at CrowdStrike.

Saved Jobs

No Job Saved

Other Ai Matches