Program Supervisor, Patient Services job opportunity at AssistRx.

Home Jobs In United States Of America Tag: Patient Services Program Supervisor, Patient Services position at AssistRx


Date2026-02-04T16:04:02.674Z bot
AssistRx Program Supervisor, Patient Services
Experience: 5-years
Pattern: Full-time
Country:
apply Apply Now
Salary:
Status:

Patient Services

Copy Link Report
degreeAssociate
loacation Overland Park, United States Of America
loacation Overland Park....United States Of America

AssistRx has engineered the perfect blend of technology and talent (you) to provide life sciences companies with an efficient solution to improve patient uptake, visibility, and outcomes. Our talented team members provide therapy and healthcare system expertise to help patients achieve better results from care. A growing organization, AssistRx views our people as our strongest asset. Join us as we continue to make a difference.... Job Description: The purpose of the Supervisor, Patient Services (Non-Clinical) is to supervise and manage the intake teams who triage calls, facilitate the enrollment process, and conduct benefits investigation. The Supervisor plans and implements operational service center strategies; improving systems and processes; meeting and exceeding quality goals; establishing relationships with business partners; and provide development and management support of associates. This position requires strong leadership, coordination, scheduling, recruiting, communication, staff development, project leadership, and process re-design responsibilities. Establish, monitor, analyze and report on KPI’s related to effective patient access processes and initiatives Selects, hires, leads and develops departmental associates; provides training, feedback and development opportunities; coaches associates to ensure their success; manages performance Collaborates with call center management staff to execute programs to facilitate conversion, compliance and adherence Coordinate and manage special projects which will frequently be cross-functional in nature Presents to external audiences (primarily healthcare providers and insurers) Education and experience required: Bachelor’s Degree or equivalent work experience to include supervisory or applicable professional leadership experience. Without bachelor’s degree – applicable professional leadership experience that highlights the ability to lead, motivate and interact in a telephone-focused team setting. Specific type of experience required: 3-5 years of financial assistance 1-3 years of specialty pharmacy or pharmacy insurance preferred 3-5 years of supervisor or lead experience Professional level knowledge of customer care techniques and processes. In-depth understanding of insurance plans and benefit structures. Been involved in or managed special projects in a call center or similar environment.

Other Ai Matches

Nurse Educator (1099 Independent Contractor) Applicants are expected to have a solid experience in handling Job related tasks
Program Manager (Call Center Operations) Applicants are expected to have a solid experience in handling Job related tasks
Pharmacy Technician Call Center, Hiring ASAP Applicants are expected to have a solid experience in handling Hiring ASAP related tasks
Data Engineer - Cloud Data Platform (Snowflake & dbt) Applicants are expected to have a solid experience in handling Job related tasks
Supervisor, Pharmacy Technician - Hiring ASAP Applicants are expected to have a solid experience in handling Pharmacy Technician - Hiring ASAP related tasks
Project Manager - (Pharmaceuticals) Applicants are expected to have a solid experience in handling Job related tasks
Human Resources Business Partner Applicants are expected to have a solid experience in handling Job related tasks
Senior Director, Patient Solutions Operations (call center) Applicants are expected to have a solid experience in handling Patient Solutions Operations (call center) related tasks
Director of Call Center, Onsite Orlando, FL Applicants are expected to have a solid experience in handling Onsite Orlando, FL related tasks
Copay Support Specialist Applicants are expected to have a solid experience in handling Job related tasks
Software Solutions Architect (HealthTech) Applicants are expected to have a solid experience in handling Job related tasks
Pharmacist Applicants are expected to have a solid experience in handling Job related tasks
Staff Pharmacist, Hiring ASAP, Full-Time Applicants are expected to have a solid experience in handling Hiring ASAP, Full-Time related tasks
Team Lead, Patient Solutions - Specialty Pharmacy Applicants are expected to have a solid experience in handling Patient Solutions - Specialty Pharmacy related tasks
Product Support / QA Specialist Applicants are expected to have a solid experience in handling Job related tasks
Call Center Registered Nurse Applicants are expected to have a solid experience in handling Job related tasks
Pharmacy Technician Applicants are expected to have a solid experience in handling Job related tasks
Director of Call Center (Mail - Order Pharmacy) Applicants are expected to have a solid experience in handling Job related tasks
Operations Training Manager Applicants are expected to have a solid experience in handling Job related tasks
Onsite, Orlando FL Director of Call Center Applicants are expected to have a solid experience in handling Orlando FL Director of Call Center related tasks
Staff Pharmacist, 10:00AM - 6:30PM, Hiring ASAP Applicants are expected to have a solid experience in handling 10:00AM - 6:30PM, Hiring ASAP related tasks
Strategic Account Manager (Pharma as Client) Applicants are expected to have a solid experience in handling Job related tasks
Bilingual Patient Access Specialist (English/Spanish) Applicants are expected to have a solid experience in handling Job related tasks