Service Desk Agent L1 with German- night shift job opportunity at D‑ploy AG.

Home Jobs In Czechia Tag: Job Service Desk Agent L1 with German- night shift position at D‑ploy AG


Date2026-01-14T13:24:22.503Z bot
D‑ploy AG Service Desk Agent L1 with German- night shift
Experience: General
Pattern: Full-time
Country:
apply Apply Now
Salary:
Status:

Job

Copy Link Report
degreeGeneral
loacation Prague, Czechia
loacation Prague....Czechia

D-ploy is an IT and Engineering Solutions company with operations throughout the EMEA region including Switzerland, Germany, Czech Republic, Austria, UK, as well as the USA. We pride ourselves on delivering innovative and superior services and solutions to numerous industry-leading clients. By building relationships and trusted partnerships within the IT community, we optimize our customer‘s IT productivity and contribute to the organization’s success and value. We are interested in talking to engaging, flexible, and solution-oriented individuals who are looking to become a part of a dynamically growing and international organization. We are focused on creating value where IT counts, join us! For this role we are looking for someone to join our team in Prague, CZ . The job will be in night shift. Position is fully remote within EU. Task and Responsibilities: Provide technical and troubleshooting assistance related to computer hardware and software, mobile devices and other tech tools and products Meticulous documentation of end user issues in ITSM tool Adherence to processes and knowledge documents Ticket backlog management Continuous service improvement activities – knowledge script creation, training document updates etc. Close collaboration with Onsite IT technicians from all over the world Work outside of standard business hours and on weekends Language skills: fluent German and English, other languages are advantage Advanced MS Office apps knowledge a plus Strong problem solving/analytical abilities Good communication skills Attention to detail and ability to multi-task Ability to work independently and effectively Readiness to follow direction and best practices Planning and organizing skills Team player and supportive personality Candidates have to declare Criminal record extract not older than three months

Other Ai Matches

Junior Pre-Sales Consultant (Technical Bid and Solution Specialist, German) Applicants are expected to have a solid experience in handling German) related tasks
IT Onsite Technician (Mexico City, IT Support, English required) Applicants are expected to have a solid experience in handling IT Support, English required) related tasks
Onsite Support Engineer (Budapest, L1/L2 Support, English/Hungarian) Applicants are expected to have a solid experience in handling L1/L2 Support, English/Hungarian) related tasks
IT Site Admin (Vorort, Zeitz, Vollzeit, Deutsch+Englisch) Applicants are expected to have a solid experience in handling Zeitz, Vollzeit, Deutsch+Englisch) related tasks
Purchase Order Administrative Specialist with Japanese Applicants are expected to have a solid experience in handling Job related tasks
IT Onsite Technician (Bratislava, IT Support, Part Time, Contractor, Slovakian) Applicants are expected to have a solid experience in handling IT Support, Part Time, Contractor, Slovakian) related tasks
IT Support Specialist (Basel, Lab IT, GxP, Pharma, German, English) Applicants are expected to have a solid experience in handling Lab IT, GxP, Pharma, German, English) related tasks
Junior IT Onsite Techniker (Wehr, Vollzeit, IT Support) Applicants are expected to have a solid experience in handling Vollzeit, IT Support) related tasks
IT Site Admin (Vorort, Offstein, Vollzeit, Deutsch+Englisch) Applicants are expected to have a solid experience in handling Offstein, Vollzeit, Deutsch+Englisch) related tasks
IT Onsite Support (Idar-Oberstein, Vor Ort, Deutsch+Englisch) Applicants are expected to have a solid experience in handling Vor Ort, Deutsch+Englisch) related tasks
Compliance & Legal Manager Applicants are expected to have a solid experience in handling Job related tasks
General Application - Freelance Opportunities Applicants are expected to have a solid experience in handling Job related tasks
IT Onsite Support (Idar-Oberstein, Vor Ort, Deutsch+Englisch) Applicants are expected to have a solid experience in handling Vor Ort, Deutsch+Englisch) related tasks
IT Onsite Support (Mainz, Vor Ort, Deutsch+Englisch) Applicants are expected to have a solid experience in handling Vor Ort, Deutsch+Englisch) related tasks
IT Onsite Support (Idar-Oberstein, Vor Ort, Deutsch+Englisch) Applicants are expected to have a solid experience in handling Vor Ort, Deutsch+Englisch) related tasks
Junior IT Onsite Techniker (Wehr, Vollzeit, IT Support) Applicants are expected to have a solid experience in handling Vollzeit, IT Support) related tasks
HR Manager (English & German) Applicants are expected to have a solid experience in handling Job related tasks
Proposal Writer (Prague, German, Bid Management, IT) Applicants are expected to have a solid experience in handling German, Bid Management, IT) related tasks
IT Onsite Technician (Tokyo, IT Support, English) Applicants are expected to have a solid experience in handling IT Support, English) related tasks
Senior IT Onsite Support (Mainz, Vor Ort, Deutsch+Englisch) Applicants are expected to have a solid experience in handling Vor Ort, Deutsch+Englisch) related tasks
HR Administrative Assistant (English) Applicants are expected to have a solid experience in handling Job related tasks
IT Site Admin (Vorort, Offenau, Vollzeit, Deutsch+Englisch) Applicants are expected to have a solid experience in handling Offenau, Vollzeit, Deutsch+Englisch) related tasks
IT Site Admin (Vorort, Offstein, Vollzeit, Deutsch+Englisch) Applicants are expected to have a solid experience in handling Offstein, Vollzeit, Deutsch+Englisch) related tasks