RAMS Engineer (Customer Support) job opportunity at Sécheron Hasler Group.

Home Jobs In Germany Tag: Job RAMS Engineer (Customer Support) position at Sécheron Hasler Group


Date2025-03-27T09:33:44.000Z bot
Sécheron Hasler Group RAMS Engineer (Customer Support)
Experience: Highly Experienced
Pattern: full-time
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loacation Frankfurt, Germany
loacation Frankfurt....Germany

Sécheron Hasler Group continues the Swiss tradition of more than 140 years in the field of railway technology. We are one of the world’s leading suppliers of electrical and electronic safety components and solutions and traction power supply systems for the railway industry, and also offer solutions for renewable energies, DC networks and other industrial systems. The name Sécheron Hasler Group is synonymous worldwide with Swiss quality and represents a leading reference for state-of-the-art products supplied to the market. With more than 1300 employees worldwide, we are where our customers are, supplying approved products in our customers’ countries or markets and providing supply chain and customer services locally. Responsibilities As a RAMS Engineer providing global support: Preparation of customer-oriented RAMS documentation, including FMEA, MTBF, and LCC Developing and maintaining a REX database for Sécheron products Integration into project teams Collaboration with the RAMS R&D specialist (Geneva) As a Customer Support Engineer responsible for Germany, Austria, and the Netherlands: Pre-sales customer support, including specification compliance verification, customization studies, and project documentation preparation Generic technical customer support for all inquiries about installation, use, or maintenance After-sales customer support, including investigation and quality reporting University degree (or equivalent) in Electricity, Electronics, or Mechanics Fluent in spoken and written English and German, with excellent reading and writing skills At least three years of experience in RAMS activities At least three years in the railway industry Knowledge of EN 50126, EN 50128/EN 50657, EN 50129 is an advantage Good knowledge of programming (e.g., Visual Basic) is an advantage Mentally flexible and eager to learn Ability to work autonomously as well as in a team, with a desire to share specialized knowledge Rigorous mindset and structured approach Customer-oriented attitude Willingness to travel frequently (approximately once per month) for technical meetings or site investigations, and occasionally to the headquarters (Geneva) for in-depth product training

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