Beauty Lead - Olean Center Mall job opportunity at JCPenney.

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JCPenney Beauty Lead - Olean Center Mall
Requires: 2-years - XP
Pattern: full-time
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Graduate Certificate
Olean, NY, United States Of America
Olean, NY....United States Of America

Primary Responsibilities Customer Service & Sales Proactively approaches customers in a friendly manner to engage, determine needs and help them make buying decisions by sharing product knowledge to generate interest, increase and close the sale. Examples include providing mini services with product application and suggesting application #techniques and additional products. Drives self and prioritizes meeting and exceeding performance/productivity standards, metrics and sales goals. Drives loyalty through excellent customer service and promotion of FindMore, Gift Card, Rewards and Credit Programs as well as promotions and cross selling opportunities within the store. Resolves customer concerns by professionally listening and providing options, solutions and next steps. Provides point of #sale checkout processes including sales, returns, exchanges, line #management, re-ticketing and processing return processes. Facilitates beauty department promotions and events, assists leaders to ensure standards and goals are met. Consistently meets established performance standards including but not limited to product sales, customer service resulting in productivity standards being met or exceeded.

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