Crypto-Native UX Researcher (Remote - Mumbai, India) job opportunity at TokenMetrics.

Bachelor's (B.Sc.)

Mumbai, India

Mumbai....India

summarize with Ai

Design and conduct qualitative and quantitative research (e.g., user interviews, usability testing, #surveys) to understand the needs of #Token #Metrics’ users—ranging from retail investors to seasoned #crypto traders. ‎__ ‎Analyze user interactions with our platform and on-chain activities (e.g., #wallet usage, trading patterns, token holdings) to identify friction points and opportunities for improvement. ‎__ ‎Leverage #blockchain data and tools (e.g., Dune #Analytics, Etherscan) to complement user research with real-world c#rypto behavior insights. ‎__ ‎Partner with designers to turn #research findings into actionable #UX recommendations, ensuring our #analytics dashboards, prediction models, and tools are intuitive and impactful. ‎__ ‎Engage directly with customers through interviews and feedback sessions to uncover their pain points, motivations, and goals in the #crypto investing space ‎__. ‎Develop user personas, journey maps, and wireframes to align the team on user needs and guide product development. ‎__ ‎Stay plugged into #Web3 #UX trends and #crypto #market dynamics, advocating for best practices that enhance trust, clarity, and engagement in our platform. ‎__ ‎Present #research insights and design proposals to #stakeholders, connecting user needs to #Token Metrics’ mission of delivering top-tier #crypto insights. ‎__ ‎Collaborate with product teams to iterating on features—like portfolio trackers, market signals, or #AI-driven predictions—based on user feedback and testing.