Live Technical Launch Manager (L5) - Bilingual Spanish / English {LATAM} job opportunity at Netflix Inc.

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Netflix Inc Live Technical Launch Manager (L5) - Bilingual Spanish / English {LATAM}
Requires: 1-year - XP
Pattern: full-time
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Los Gatos, California, United States Of America
Los Gatos, Cal..........United States Of America

This #Technical Launch #Manager role will be located in Los Angeles or Los Gatos, California. You will be responsible for leading the #development of the new operational workflows, partnerships with local content partners, and supporting the development of new Live content. Once the shows are live, you will be responsible for managing the end-to-end live video pipeline, from the point of acquisition with our broadcast production partners to the hundreds of millions of global end-user devices. In partnership with dozens of teams and hundreds of cross-functional partners, you will plan and execute the critical path of the Live feeds and supporting infrastructure for Netflix's largest shows. Before the event, you will ensure that all partners are aligned on team responsibilities and show-specific features (broadcast technology, localization and accessibility requirements, social and marketing needs, member-facing features), and follow up on execution. You will lead readiness reviews and assess risks, and help drive them to resolution. You will schedule, coordinate, and document pre-event testing and validation. You will plan for and lead all transmission testing, rehearsals, and coordinate the on-call rotations and staffing requirements. During the event, you will lead the Live Command Center, act as the call leader, lead the observability and health metrics monitoring, and manage communication across all teams, 3rd party partners, and executive leadership. Hands-on operational steps will be required, including leading incident response management, end-user-device testing, and verification of critical show elements such as SCTE marker insertion, closed captions, and global language support. After the event, you will compile operations summaries, coordinate retrospectives, and follow up on reported incidents to ensure readiness ahead of the next event

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