Large Format Print Service Field Technician job opportunity at HP Inc.

Diploma

All Cities, Ontari, Canada

All Cities, On..........Canada

Color Management and image workflow: experience in preparing files for print, sending files to printers (RIP #Software such as Onyx or Caldera), understanding and working with colour management fundamentals. __ Champion the #Customer Experience: Guide customers through installation and onboarding of large format print equipment, providing site-specific insights and ensuring a smooth transition. __ Resolve with Impact: Address technical and relationship challenges promptly and professionally, escalating complex issues as needed. __ Deliver Tailored Solutions: Support large and complex accounts with customized software and service strategies for HP’s large format print systems. __ Lead Onsite Support: Provide hands-on assistance for break-fix issues, mentor third-party service providers, and manage escalations related to large format printers. __ Proactively Prevent Issues: Use monitoring tools and data insights to anticipate problems and enhance service outcomes for print solutions. __ Drive #Technical Excellence: Apply deep technical knowledge of large format print technology to resolve advanced issues and recommend innovative improvements. __ Mentor & Collaborate: Support team development, coordinate departmental efforts, and foster strong cross-functional relationships. __ Improve Continuously: Identify process gaps, recommend enhancements, and ensure compliance with business controls and safety standards. __ Install & Educate: Set up new large format print equipment at customer sites and provide hands-on training to ensure users are confident and capable in #operating their systems. __ Embrace Teamwork: Thrive in a team-oriented environment where collaboration, communication, and a shared mindset are essential to success. __ Apply #Technical Expertise: Leverage your background in electrical systems, hardware installation, and troubleshooting to resolve complex technical issues and ensure optimal equipment performance.