E-Commerce Support Specialist job opportunity at TELUS Digital.

Home Jobs Specialist E-Commerce Support Specialist position at TELUS Digital


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TELUS Digital E-Commerce Support Specialist
Requires: 1-year - XP
Pattern: full-time
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Torre Pradera, Guatemala
Torre Pradera....Guatemala

Process and resolve customer inquiries in the background, #managing chats, emails, and calls with efficiency and care. Handle account updates, order adjustments, and payment #reconciliations to keep transactions on track. __ Coordinate with front-line teams to ensure seamless handoff of complex cases from chats, emails, or calls. Verify and update #customer data in back-end systems, ensuring accuracy for a flawless shopping experience. #Monitor incoming requests to catch and fix recurring issues before they #escalate, boosting platform reliability.

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