Senior Account Manager - Korea job opportunity at Netflix Inc.

Bachelor's (B.Com.)

Seoul, South Korea

Seoul....South Korea

summarize with Ai

Manage our top and strategic accounts in partnership with the Sales team and drive revenue growth Lead and maintain training materials for the AM organization, build templates, and be responsible for training new AMs who join their team in partnership with Sales Enablement 1st point of escalation for Account Managers on their team vs. immediate escalation to management Assist managers and partner with Sales Enablement in developing and continually enhancing new products, improving processes, running projects or workflows to ensure effectiveness. Relied upon as an SME for their #Country, #Market, or #Agency Hold Co. Partner with aligned Sales Manager and/or Sr. Sales Partners to understand client goals and objectives in order to deliver excellent customer service Host weekly Pipeline & Pacing meetings with Sales Partners to align on upcoming launches and active campaign performance Build Media Plans and contribute to RFP responses around campaign packaging, pricing, targeting, etc. Host campaign kick-off meetings and partner with the client on gathering campaign launch assets __ Partner with cross-functional teams on the production of custom creative assets Collaborate with Account Managers in other regions to share learnings and best practices Work closely with Campaign Management and Ad Operations for flawless order implementation and technical troubleshooting Responsible for overseeing the delivery performance of Ad Campaigns and partnering with clients on necessary campaign optimization tactics Provide clients with necessary campaign performance, including post-campaign wrap reports Ability to navigate campaign escalations and contribute to long-term solutions to prevent similar issues in the future. Maintain an in-depth understanding of our ad products, sponsorship offerings, targeting capabilities, and ad policies. Build SME capabilities in specific areas and add depth where managers require full details on a topic Contribute to the monthly billing & invoicing process with clients and finance Establish strong working relationships with clients and agency partners, leaning into the sales strategy of the market or the book of business.