Software Support Engineer II job opportunity at Candescent.

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Candescent Software Support Engineer II
Requires: 6-years - XP
Pattern: full-time
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Bachelor's (B.Sc.)
Bangalore, India
Bangalore....India

Responsible for responding to complex inquiries of a technical or functional nature which are predominantly routine. Typically supports both (technical/functional) platform and product issues. __ Handles problem resolutions that may require follow-up and/or escalation to a higher level of expertise. Requires general knowledge of Candescent software platform products, and/or services. May assess needs and suggest alternative configurations or services. __ Ability to work flexible hours as required for issue resolution or rotating on call shifts. __ Responsible for taking Ownership of critical events and providing technical analysis and insight into the current condition and recommended solution. Participating

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