Operations Engineer (Starlink Growth) job opportunity at SpaceX.

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SpaceX Operations Engineer (Starlink Growth)
Requires: 2-years - XP
Pattern: full-time
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Bachelor's (B.Sc.)
Hawthorne, California, United States Of America
Hawthorne, Cal..........United States Of America

Lead initiatives to improve #Starlink customer experience and #products through #technical #analysis, cross-functional prioritization, and implementation Identify engineering and product defects in Starlink user experience; drive operational improvements to resolve. __ Use end-user metrics to uncover drivers of key performance indicators such as customer lifetime value; drive improvements globally and across all hardware and services. __ Develop, operationalize, and action on predictive models, identifying customer retention issues and opportunities as well as scoping and implementing changes (e.g., customer outreach campaigns and treatment, automation). __ Collaborate across departments (e.g., engineering, customer support, #finance, #legal, supply chain) to ensure data integrity and accurate reporting.

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