Sales Advisor, Auckland job opportunity at Tesla Inc.

Vocational

New Zealand

summarize with Ai

What You’ll Do Engage walk in guests promptly, personally and with the goal of opening the conversation and ensuring they feel welcome Excite, engage and educate prospective customers and current owners through calls, emails or text and outbound events to educate them about Tesla’s product offering and answering questions Help Tesla maintain a healthy sales pipeline by collecting customer contact information and scheduling and co-piloting Test Drives for individuals who exhibit purchase intent or potential Actively contribute to the achievement of monthly sales and delivery targets by meeting and exceeding individual KPI’s Proficient in Sales and Delivery Operations able to execute and consistently deliver a strong client experience with little to no guidance Effectively present and sell and support the delivery and installation the entire Tesla eco-system Provide the highest level of customer service throughout the full sales and delivery cycle & installation process, as well as continued support throughout ownership Be the primary contact point for all customer interactions throughout their purchase experience Educate customers on all details of the purchase and delivery journey from initial contact through to delivery day Ensure vehicles readiness in preparation for the customers delivery appointment. Educate new owners by conducting a comprehensive vehicle orientation, tailored to the individual customer's needs and comfort level Execute customer trade-ins and documents on delivery day Conduct Tesla Direct deliveries from Delivery Centres to customer homes when required Perform additional responsibilities as assigned to meet business needs