Virtual Tesla Advisor, Brisbane job opportunity at Tesla Inc.

Bachelor's (B.Sc.)

Pinkenba, Queensland, Australia

Pinkenba, Quee..........Australia

summarize with Ai

To offer excellent customer service throughout the entire customer journey through all digital distribution channels (Phone, Inbound Outbound, Chat and Web Sales opportunities)__Excite, engage and educate prospective customers and current owners through calls, emails or text and outbound events to educate them about Tesla’s product offering and answering questions__Actively contribute to the achievement of monthly sales and delivery targets by meeting and exceeding individual KPI’s__Manage any incoming requests through our Tesla Chat and utilise the stream function in SMP/WDOEnsure close and tailored communication with customers at all touch points.__  To inform and educate professional on the phone, Video Calls via E-Mail or the Tesla Chat about Tesla at every opportunity.   Effectively present and sell and support the delivery and installation the entire Tesla eco-system__Provide the highest level of customer service throughout the full sales and delivery cycle, as well as continued support throughout ownership__Ensure excellent customer service and individual solutions for our customer  Help create, maintain and develop sales and delivery pipelines in line with expectations__   Maintain sales administrative duties and ensuring systems are up to date, as well as effectively managing all outbound activities and reporting.__  Carry out Virtual Consultations through Video Calls and be able to support the customer journey virtually__ Educate customers on all details of the purchase and delivery journey from initial contact through to delivery day__Perform additional responsibilities as assigned to meet business needs__Manage any additional duties to support wider business requirements.__  Provide customer service in line with Tesla expectations throughout the full sales and delivery cycle, as well as continued support throughout ownership.