Full-Stack Engineer (L4/L5) - Customer Success Platform job opportunity at Netflix Inc.

Home Jobs Engineer Full-Stack Engineer (L4/L5) - Customer Success Platform position at Netflix Inc


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Netflix Inc Full-Stack Engineer (L4/L5) - Customer Success Platform
Requires: 1-year - XP
Pattern: full-time
Country:
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Salary:
Status:
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Technical Certificate
Warsaw, Poland
Warsaw....Poland

The #Customer #Success #Platform team empowers #Netflix #Customer #Service to help customers resolve issues as they try to stream or sign up for Netflix. We do this by creating a maintainable, scalable, and resilient technology ecosystem that blends in-house and vendor solutions. Our areas of responsibility include our contact center, CRM, CMS, Customer Support agent-facing member management system, and other operations tools. We focus on operational and cost efficiency, both agent and customer experience, and enabling rapid innovation in how Netflix does Customer Service, especially in the direction of Generative #AI.

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