Hiring In West Roseville, CA
2026-09-25 16:48:33.000000
On Site
Sourced
Required Skills, Knowledge and Abilities: - 1–3 years of experience in a contact center environment preferred, with exposure to real-time monitoring, workforce management, or operations/reporting analysis. - Working knowledge of contact center technology platforms (e.g., ACD, dialer, IVR, and WFM systems such as NICE, Verint, Genesys, or similar). - Strong Microsoft Excel skills, including building and maintaining reports and dashboards; familiarity with Power BI or similar BI tools is a plus. -
1-3 Years
GoodLeap,...
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