Collections Support Associate - Khmer / Burmese Skills job opportunity at Accenture Plc.

Home Jobs Business Process Delivery Collections Support Associate - Khmer / Burmese Skills position at Accenture Plc


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Accenture Plc Collections Support Associate - Khmer / Burmese Skills
Requires: 0 years - XP
Pattern: other
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Bachelor's (B.Sc.)
Thailand, Thailand
Thailand....Thailand

OVERALL PURPOSE OF JOB Execute process Order to Cash in Collection with a focus on efficiency, first-time quality and overall continuous process improvement. Key Duties and Responsibilities: Manages and execute Order to Cash Collection process. Support to maintain and improve service performance metrics reports including, but not limited to, collection AR to customers and maintain acceptable level of overdue invoices Provide status of work in process, customers portfolio, assist in planning and coordinating execution of work, escalate issues in a timely and appropriate manner while pushing to identify resolutions. Provide quality, cost effective service while looking at ways to contribute to process improvement in collections. Ownership over the accounts receivable subledger and supporting with month-end close. May provide ad-hoc analyses and summaries of information as requested. Provide resolutions/assistance for email and voice channels.

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