Customer Success Manager job opportunity at Workato.

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Workato Customer Success Manager
Requires: 5-years - XP
Pattern: full-time
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Bachelor's (B.Sc.)
Tokyo, Japan
Tokyo....Japan

Help our #Japan team implement integration and automation solutions. __ Offer advice on market strategies, product adoption, and planning. __ Guide customers to maximize their investment in Workato during onboarding, implementation, and expansion phases. __ Maintain strong business relationships with customers in Japan. __ Act as a trusted advisor on pricing, #marketing, and #sales. __ Work with executives to meet key objectives and measure success. __ Achieve revenue retention goals. __ Assess and prevent renewal risks. __ Conduct regular business reviews to align with customer goals and promote product growth. __ Handle any customer issues quickly and effectively. __ Provide insights to improve the #Workato product. __ Serve as the customer's advocate within Workato.

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