SBA & PD Customer Experience and Quality Assurance, Specialist job opportunity at AIA Group.

Home Jobs In Thailand Tag: Specialist SBA & PD Customer Experience and Quality Assurance, Specialist position at AIA Group


DatePosted 3 Days Ago bot
AIA Group SBA & PD Customer Experience and Quality Assurance, Specialist
Experience: General
Pattern: full-time
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Specialist

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degreeGeneral
loacation Bangkok, TH-AIA Thailand, Thailand
loacation Bangkok, TH-AI..........Thailand

At AIA we’ve started an exciting movement to create a healthier, more sustainable future for everyone. It’s about finding new ways to not only better people's lives, but to better the communities and environments we live in. Encompassing our ambition of helping a billion people live Healthier, Longer, Better Lives by 2030. And as part of our marketing, distribution & partnership team, you’ll play a vital part in advancing this movement. From inspiring meaningful connections with customers, partners and other stakeholders, to delivering purpose-led brand positioning and messaging, you'll be making a positive, healthy impact across all channels. You will have a unique and important part to play in helping more people live Healthier, Longer, Better Lives.  So if you believe in inspiring a better future, read on. About the Role Direct and manage all campaigns, including QA and Sales Administration teams, to deliver the highest quality operational support to the Sales team and customers. Experienced in handling complaints, supervising in-house and outsourced teams, ensuring compliance with KPIs and SLAs, improving service quality through audits and analysis, vendor management, and regulatory reporting. Direct and manage all campaigns, including QA and Sales Administration teams, to deliver the highest quality operational support to the Sales team and customers. Experienced in handling complaints, supervising in-house and outsourced teams, ensuring compliance with KPIs and SLAs, improving service quality through audits and analysis, vendor management, and regulatory reporting. Responsible for other relating tasks as assigned to align with business policy and build long term business growth. Explore opportunity to improve work flow and build healthy environment   Build a career with us as we help our customers and the community live Healthier, Longer, Better Lives. In accordance with recruitment policy and hiring standard of AIA (Thailand) Company Limited, after completing the selection process, you are required for criminal background check before joining the company. Your criminal record information will be retained according to the PDPA policy of the company. As per attached link https://www.aia.co.th/th/about-aia/privacy/candidate Build a career with us as we help our customers and the community live Healthier, Longer, Better Lives. You must provide all requested information, including Personal Data, to be considered for this career opportunity. Failure to provide such information may influence the processing and outcome of your application. You are responsible for ensuring that the information you submit is accurate and up-to-date.

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