Customer Service Representative (Czech-Speaking) – Global e-Commerce job opportunity at Concentrix.

Home Jobs In Portugal Tag: Job Customer Service Representative (Czech-Speaking) – Global e-Commerce position at Concentrix


DatePosted 30+ Days Ago bot
Concentrix Customer Service Representative (Czech-Speaking) – Global e-Commerce
Experience: General
Pattern: full-time
Country:
apply Apply Now
Salary:
Status:

Job

Copy Link Report
degreeDiploma
loacation PRT Lisbon - Av. Mediterraneo, N°1, Portugal
loacation PRT Lisbon - A..........Portugal

Job Title: Customer Service Representative (Czech-Speaking) – Global e-Commerce Job Description Experience the power of a game-changing career Are you looking for what’s next? We’re a global technology and services leader that powers the brands of the future. We help well-known brands — the ones you use every day — improve their businesses with technology and integrated solutions, in over 70 countries. And we’re proud to be recognized with awards such as "World's Best Workplaces," “Best Companies for Career Growth,” and “Best Company Culture,” year after year. If you’re looking to grow and be inspired, as a  Customer Service Representative in Lisbon, Portugal (On-Site)  you will make use of your skills, supporting our client's different areas of social media. And be an active part in ensuring client guidelines, promoting, and actively participating in the service improvements provided to all users. Career growth and personal development We’ll give you all the training, cutting-edge technologies, and the continuing support you’ll need to succeed. At Concentrix, there’s a real career and personal growth potential. About 80% of our managers and leaders have been promoted from within! That’s why we offer a range of FREE Learning and Leadership Development programs designed to set you on your way to the kind of career you’ve always envisioned. What you will do in this role As a  Customer Service Representative , you will: Investigate and resolve issues that are reported by buyers/sellers/customers/creators such as checking order and logistics status Review the reported issues within agreed turnaround times and standards of quality Escalate issues to our client in accordance with the MSA and this SOW on knowledge base Drive overall Customer Satisfaction metrics ensuring service quality through case journey, providing regular updates across touch points Drive adherence to service levels across channels and achieve Best in Class productivity, impact resolution times for end customer Your qualifications Concentrix is a great match if you: Are fluent, verbal and written in Czech (C1) Are fluent, verbal and written in English (B2) Have minimum education qualification of college degree or an equivalent diploma Have strong understanding of e-commerce Have experience working with call center (voice and non-voice) and service industry Are available for 24/7 rotating shifts Have the ability to work as a team member, as well as independently Are fluent with any social media products usage and basic understanding of digital advertising If you feel you don’t check every box, we still encourage you to apply. We'll do our best to match you with the right job, whether it’s this or another role. What’s in it for you In this role, we offer benefits that help you support your unique lifestyle: Competitive salary (base and additional bonuses) Central location in Lisbon, Portugal Bring-a-friend (referral) bonus opportunities Full paid training on the company and the project you'll be working on Career development programs Experience the best version of you! If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k+ game-changers around the globe call Concentrix their “employer of choice.” Concentrix is an equal-opportunity employer We're proudly united as one team, one company, globally. We're committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws. Eligibility to work In accordance with Portugal’s law, only applicants who are legally authorized to work in Portugal will be considered for this position. Location: PRT Lisbon - Av. Mediterraneo, N°1 Language Requirements: Czech (Required) Time Type: If you are a California resident, by submitting your information, you acknowledge that you have read and have access to the Job Applicant Privacy Notice for California Residents

Other Ai Matches

100% Homeoffice – Telefonischer Kundenberater (m/w/d) - DEUTSCH Applicants are expected to have a solid experience in handling Job related tasks
Customer Service - English Applicants are expected to have a solid experience in handling Job related tasks
Advisor I, Customer Service – English Applicants are expected to have a solid experience in handling Customer Service – English related tasks
RAF_French_Porto Applicants are expected to have a solid experience in handling Job related tasks
Insurance Agent (Licensed Personal Lines, P&C) - Remote Applicants are expected to have a solid experience in handling P&C) - Remote related tasks
B2B - German - Renewals Specialist Applicants are expected to have a solid experience in handling Job related tasks
RAF_Dutch_Porto Applicants are expected to have a solid experience in handling Job related tasks
BP Makati 2025 Applicants are expected to have a solid experience in handling Job related tasks
Conseiller client (F/H) - Toamasina - Français Applicants are expected to have a solid experience in handling Job related tasks
Director Global Privacy Operations Applicants are expected to have a solid experience in handling Job related tasks
UPA iRecruit Engage 2025 Applicants are expected to have a solid experience in handling Job related tasks
2025 Training and Quality GVPKP Applicants are expected to have a solid experience in handling Job related tasks
BP ANE 2025 Applicants are expected to have a solid experience in handling Job related tasks
Customer Service / Sales Rep (Tax Coordinator) Applicants are expected to have a solid experience in handling Job related tasks
Customer Service Representative Applicants are expected to have a solid experience in handling Job related tasks
Partner Connection Manager - B2B - FR ( Attaching CV is Mandatory ) Applicants are expected to have a solid experience in handling Job related tasks
Customer Service Representative Applicants are expected to have a solid experience in handling Job related tasks
Sr Quality Evaluator Collections Applicants are expected to have a solid experience in handling Job related tasks
Recruiter - Dutch-speaking Applicants are expected to have a solid experience in handling Job related tasks
Nuvali Customer Care Specialist iRecruit Engage 2026 Applicants are expected to have a solid experience in handling Job related tasks
Talent Connect - Cebu IT Park 2026 Applicants are expected to have a solid experience in handling Job related tasks
Cyberwest Customer Care Specialist iRecruit Engage 2026 Applicants are expected to have a solid experience in handling Job related tasks
Advisor I, Customer Service – English Applicants are expected to have a solid experience in handling Customer Service – English related tasks