Assist #customers with bookings, modifying reservations, and processing ticket cancellations in Portuguese and English.
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Provide accurate information regarding fares, travel policies, baggage rules, and itinerary changes.
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Address customer inquiries via phone, email, and chat while ensuring ......
Provide support for customer inquiries related to financial risk management, such as #frauddetection, transaction discrepancies, and compliance issues.
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Assist customers with understanding financial policies, risk assessment strategies, and procedures for mitigating potential risks.
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Handle ......
Build and maintain real-time and batch data pipelines that power NBS personalization
and ML arbitration.
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Enable cross-channel event collection and orchestration (#digital, IVR, billing, service disruption).
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Work closely with AI/ML #engineers to integrate self-serve propensity models and......
Hiring In SV - Antiguo Cuscatlan - Las Cascadas
hybrid Sourced
Data EngineerUndisclosedTELUS DigitalScraperVictoria
We are seeking an experienced Business Systems Analyst with a strong technical background to bridge the gap between business needs and technology solutions. The ideal candidate will have demonstrated experience in the telecommunications industry and familiarity with the NetCracker platform or simila......
As the Product Owner for the UI Data Layer, you will be the driving force behind our digital intelligence. You will own the vision, strategy, and execution of TELUS’s most critical data asset: the standardized, real-time clickstream that fuels our analytics, personalization, and machine learning cap......
Work on all aspects of the #design, development, and delivery of machine learning enabled solutions for our #clients;
Come up with solutions to loosely defined business problems by leveraging pattern detection over complex #datasets across multiple platforms;
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Establish efficient, automated pro......
As a Senior Platform Engineer, you will play a crucial role in designing, implementing, and maintaining our cloud-native infrastructure. You'll leverage your extensive experience with the different Cloud Providers, Kubernetes, CI/CD, and Infrastructure as Code to drive technical excellence and innov......
Deliver empathetic, clear, and fast #support to #users via chat, email, and phone.
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Assist with #platform navigation, #ticket listings, order troubleshooting, payment issues, and account management.
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Educate users on app features, updates, and best practices to enhance their experience.
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......
As a Data Engineer with TELUS Digital, you will be responsible for crafting, building and running the data driven applications which enable innovative, customer centric digital experiences for TELUS customers.
You will be working as part of a friendly, cross-discipline agile team who helps each ot......
Sourced
