This position is responsible for providing level #II IT equipment and user support to designated Altice USA offices or WFH users, including ELT members and their staff. This support ranges from working with centrally located network and voice support teams to providing full #hardware and #software #......
The #CARE #Specialist has a key position in supporting #Vista to become the expert design and #marketing partner for small businesses. The purpose of the role is to act as a first point of contact for our customers. By offering omni-channel #support (phone, email, chat, studio) regardless of market,......
Hiring In Montego Bay
full-time ℠Scraped Design and PrintingUndisclosed℗ VistaScraperIsaac
Customer Support: Answer incoming calls, emails, and other #communication channels promptly and professionally. Assist #customers with a wide range of inquiries, including #billing education, product information, order status, #technical issues, and general assistance.
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First Call Resolution: #......
Under minimal supervision, the #Supervisor #Sales #Compliance #Analyst supports the Company Organization in both East and West B2C & B2B Sales, ensuring adherence to all order entry processes for all departments. The primary function is to analyze and manage data according to organizational needs, i......
Analyze #data and develop reports to disseminate to local #sales offices, identifying key areas of non-compliance to business rules.
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Review data to identify basic trends and #analysis. Reports findings to upper management for action.
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Extract data from multiple sources, organizing it into u......
Triage concerns brought about by the #business and determine if concern is a #technical issue or related to customer education.
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Handle system-wide #application issues and vendor outages by managing communications between IT, Contact Center management, and vendors.
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Utilize ServiceNow tick......
Customer Support: Handle inbound #calls inquiring about our #mobile services, plan options, billing, basic device usage and service features. Provide polite, efficient, and accurate support through #communication channels. Deliver a professional experience in every interaction while educating custom......
Responsible for all facets of curriculum #development, including program management, needs assessment, and working with subject matter experts and learning specialists to ensure successful implementation of #sales training.
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Maintain subject matter expertise of #Altice USA's #products and #servi......
Reporting to the Director of #Sales Enablement, this position performs independent-level work in program design and evaluation of assigned areas. Assures a positive impact on productivity and performance of Sales Personnel through effective #research, design, development, and evaluation of training ......
